Anyone with Webjal Experience?

If there is anyone with webjal experience that would be willing to take 5 minutes of their time to help me with a problem with webjal i would really appreciate it.And just a heads up, my problem is that everytime i try and load a ringtone to my i860 cell phone it won't work it tells me to check the cables and communication between the phone and computer and try checking the preferences.i'm new to this so im sort of lost because the games and wallpaper will load but the .wav ringtones wont.so if anyone could help me i would truly appreciate it.
Thanx!

---

› See More: Anyone with Webjal Experience?

sometimes if the ringtones won't load up it's because, u have to make sure first of all that they are the right format for that type of phone, i don't know what they are but u could check that out!!

Hey I need help with webjal I have loaded it on to my computer and downloaded the current patch but the app is still unable to read my phone info. I have the i860 and downloaded the usb download. I'm running windows 2000 with sevice pack 4. I know my usb is working because I use the phonebook manager. What can I do?

did you restart your computer after you downloaded each program?and if so restart one more time and login to webjal and connect your phone to your computer and click connect.let me know what happeneds after that....

it letts you connect and then you do what ever the reason you cant download ringtones is cause of the size ill give you the correct program to do so you have my aim account name gnroseshow

Originally Posted by tigger21

did you restart your computer after you downloaded each program?and if so restart one more time and login to webjal and connect your phone to your computer and click connect.let me know what happeneds after that....

still getting the same message
The application was unable to read the required phone information

Originally Posted by tigger21

If there is anyone with webjal experience that would be willing to take 5 minutes of their time to help me with a problem with webjal i would really appreciate it.And just a heads up, my problem is that everytime i try and load a ringtone to my i860 cell phone it won't work it tells me to check the cables and communication between the phone and computer and try checking the preferences.i'm new to this so im sort of lost because the games and wallpaper will load but the .wav ringtones wont.so if anyone could help me i would truly appreciate it.
Thanx!

try turning off & on your phone... it helped me.

also sometimes the file is to big for it to transfer- try shortening it.

you should get a converter called the dBpowerAMP.. you can find this software at this website... http://www.dbpoweramp.com/sveta-portable-audio.htm....

that should help you..

the format 4 the wavs should be frequency 8khz, 8bit, and mono at 64kbps. i think

also sometimes if u check the wav in properties it might look right, but i also use dBpowerAMP to re-convert the wavs anyways just in case.

is there any specific settings for mp3? im not sure if there are or not.

i think it's 32 kbps, 8khz, mono. I think hope that helps.

Originally Posted by tigger21

If there is anyone with webjal experience that would be willing to take 5 minutes of their time to help me with a problem with webjal i would really appreciate it.And just a heads up, my problem is that everytime i try and load a ringtone to my i860 cell phone it won't work it tells me to check the cables and communication between the phone and computer and try checking the preferences.i'm new to this so im sort of lost because the games and wallpaper will load but the .wav ringtones wont.so if anyone could help me i would truly appreciate it.
Thanx!

Your problem might be that the song title/name is to long. I've dont have the 860 any more but that was my problem before i figured it out. i think the maximum digits allowed are 8, but dont quote me on that. Try making the song title shorter.

.mp3 can be any length, with a title of (i believe less than) 12 characters. Format has to be 32kbps, 8khz, mono, and NO ID3 TAG! That's the problem most people run into. Hope it helps