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Back Up Apps and Contacts:
- On the Start screen, tap Settings
- Access Update & Security and tap Backup
- Tap to enable Back up content from participating apps
NOTE: All the contacts saved within the People application (participating app) will be backed up.
Back Up Media Files:
- On the Start screen, tap the OneDrive tile
- Tap Menu in the upper-left corner of the screen
- Access Settings
- Tap Camera upload and make sure the option is enabled
- If necessary, select the desired account to use for syncing (backing up) your media files
Factory Reset
WARNING! When you factory reset your device, all the data stored on the phones internal memory will be deleted, including ringtones, media files, contacts, apps, downloaded content etc. In addition, by factory resetting your phone, all settings will be restored to factory values.
NOTE: Data stored on the SD and SIM cards will not be affected by the factory reset.
Reset via Settings:
- On the Start screen, tap Settings
- Access System and tap About
- Tap Reset your phone and optionally, you can select to remove provisioned content from your workplace
- Tap Yes > Yes
- Lastly, enter your Microsoft Live accounts password to proceed
Reset via Hardware Keys:
NOTE: In case you are unable to reset the phone via Settings using the method above, you can reset it by performing a combination of button presses, as follows:
- First, turn off the phone if necessary
- With the device turned off, press and hold Power
- When the phone vibrates, release Power and quickly press and hold Volume Down
- After an exclamation mark appears on the screen, release Volume Down
- From the menu, perform the following button sequence in order:
- Volume Up
- Volume Down
- Power
- Volume Down
- After your phone finishes the reset process, it will restart automatically
› See More: Microsoft Lumia 650: Back Up Data and Factory Reset via Settings or Hardware Keys
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