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Back Up Application Data:
- From the home screen, tap "Apps"
- Go to "Settings"
- Swipe to "User and Backup" and tap "Backup and reset"
- In order to back up your apps you need to be logged in with a Google account. If you need to add one, tap "Backup account" > "Add account" and follow the on-screen steps
- If necessary, place a check mark next to "Backup account" and "Backup my data"
Backing Up Contacts
Using a Samsung or Google Account:
- Tap "Contacts" while on the home screen
- Tap "Settings" and go to "Merge accounts"
- Choose to back up your contacts on a "Samsung" or "Google" account
- Tap "OK" to merge the contacts from your device with the account
Backing Up Contacts using the SD Card:
- Ensure that the SD card is inserted on your smartphone (visit this full guide to learn how you can manage the SD Card)
- Tap "Apps" while on the home screen
- Go to "Settings" and swipe to "Applications"
- Choose "Contacts" and press "Menu"
- Tap "Import / Export" and select "Export to SD Card"
- Before tapping "OK", make sure you remember the backup file's name for future use
Backing Up Media Files
Using the Smartphone:
- Make sure the SD card is properly inserted
- Open the apps drawer
- Go to "My Files" and swipe to "Local Storage"
- Tap "Device storage" and tap the "Menu" icon located in the upper-right area of the screen
- Tap "Select" and locate the media files you wish to back up. NOTE: Pictures captured with the "Camera" app should be found in the "DCIM" folder, while other items of interest are located in "Ringtones", "Downloads" etc.
- Mark the check boxes next to the files and folders you want to back up
- Press "Menu" and tap "Copy" > "SD card"
- Go to the desired backup folder and tap "Paste here"
Using a Windows Computer:
- Use the USB cable to connect your Galaxy S5 LTE-A to your computer
- From the home screen, swipe the "Status" bar down
- Tap "Connected as a media device" > "Media device (MTP)"
- In the AutoPlay window on the computer, click to "Open device to view files"
- Locate the media files you want to back up. NOTE: the "Phone" icon represents the internal memory, while the "Card" icon is associated with the SD card
- Copy the files you wish to back up, and paste them on the backup location on your computer
- Once the transfer is done, safely disconnect the SGS5 LTE-A from the computer
Using a Mac:
NOTE: Skip the first 3 steps if Samsung Kies is installed on your Mac already
- Open the Internet browser on your Mac
- Visit Kies and click to "Download for Mac OS"
- Follow any additional steps to complete the Kies installation process
- Connect the Galaxy S5 LTE-A to your computer via USB
- Swipe the "Status" bar down and tap "Connected as a media device"
- Mark the "Media device (MTP)" check box
- Open Kies on the Mac and click the "Back up / Restore" tab
- Access the "Backup" tab
- Place a check mark next to the type of files you wish to back up, such as "Photos", "Music" etc. NOTE: Alternatively, you can tap "Select all items"
- Click "Backup"
- After the process is done, eject the smartphone and safely disconnect it from the Mac
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