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WARNING! By factory resetting your phone, you will delete all personal data stored on the devices internal memory, including media files, apps, contacts, downloaded content etc. In addition, all settings will be restored to factory values; however data stored on the SIM and SD cards will not be affected.
NOTE: Before you factory reset the Samsung Galaxy A9 Pro, you can visit this thread for instructions on how to back up and restore data.
Factory Reset via Settings:
- Open the apps drawer
- Launch Settings
- Scroll to Personal and tap Backup and reset
- Optionally, enable or disable Back up my data and Restore
- Tap Factory data reset > Reset device
- If your phone is protected by a lock screen, enter your password / pattern / PIN and tap Continue to proceed
- Tap Delete all to confirm
Factory Reset via Recovery:
NOTE: If your phone crashes, freezes, or is otherwise unresponsive and doesnt allow you to reset it via Settings, you can try resetting the device from the Android System Recovery menu which can be accessed by performing a combination of button presses.
- Make sure the phone is turned off
- Press and hold Power, Home, and Volume Up at the same time
- At the Samsung logo, release Power
- When the Android logo appears, release Home and Volume Up too
- Wait to gain access to the Recovery menu (this may take up to 1 minute). Once done, release all buttons
- From the Recovery menu, press Volume down repeatedly to highlight Wipe data / factory reset
- Press Power to select the highlighted option
- Press Volume down to highlight Yes delete all user data
- Press Power to confirm
- After the reset is done, Reboot system now should be highlighted
- Press Power to confirm and restart your device
Check for OS Updates:
NOTE: After you reset your phone, its recommended to check if new software updates are available for download.
- Tap Apps on the home screen
- Go to Settings
- Scroll down to and tap About device
- Check if the OS is up to date and, if necessary, follow the on-screen prompts to download and install any available updates (A reboot may be required throughout the updating process)
› See More: Samsung Galaxy A9 Pro: Factory Reset via Settings / Recovery; Check for OS Updates
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