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Back Up App Data:
- Tap Apps on the home screen
- Access Settings
- Scroll to Personal
- Tap Backup & reset
- Enable Back up my data to back up app data, settings, passwords etc. to your Google account
- Turn Automatic restore ON to allow app data etc. to be restored automatically when signing in with your Google account
Back Up Contacts on a Google or Samsung Account:
- Open Contacts
- Tap More > Settings
- In case there are contacts on your phone that havent been synced with an account, you can tap move device contacts to
- Tap Settings and access Accounts
- Select an account to sync contacts with
- Tap More > Sync Now
NOTE: Contacts backed up using this method can be restored automatically the next time you sign in with your Google or Samsung backup account on the phone.
Back Up Media Files on a Windows PC:
- Launch the Internet browser on the computer
- Visit Samsung Smart Switch?
- Click Samsung Smart Switch for PC and follow the on-screen steps to install the app on the computer
- Connect the Samsung device to your PC via USB
- Enable File Transfer (MTP) / Media device (MTP) at the prompt or from the Notification area
- Open the File Explorer on the computer and locate the desired media files on the phone
- Copy and transfer the files in the desired backup location on the computer
- Once the transfer is done, eject the phone storage via system tray and safely disconnect the device from the USB cord
Restore Media Files from a Windows PC:
- Follow the first 5 steps above
- Launch the File Explorer on the computer
- Locate the media file backups on the PC storage
- Copy and paste the backup files back on the phone storage, preferably in the Media directory or the folder(s) they originate from
- Once the transfer is complete, eject the phone storage via system tray and safely disconnect the phone from the USB cord
Back Up Media Files on a Mac Computer:
NOTE: If Samsung Kies is already installed on the Mac, skip the first 3 steps below.
- Launch the Internet browser on the Mac
- Visit Kies Support
- Click Kies 3 for Mac and install Kies on the Mac
- Connect the Samsung phone to your Mac via USB
- Turn File Transfer (MTP) / Media Device (MTP) when prompted or from the Notification area
- Open Kies on the Mac and go to the Back up / restore tab
- Access the Backup tab
- Tick the boxes associated with Music, Photos and other types of media files you want to back up
- Click Backup to begin the process
- After the process is done, eject the phone storage by dragging the virtual drive from the desktop and dropping it into the Trash can
- You can now safely disconnect the phone from the USB cord
Restore Media Files from a Mac Computer:
- Follow the first 6 steps above
- Access the Restore tab
- Tick the boxes associated with Music, Photos and other media file types you want to restore
- Click Restore
- Follow the on-screen prompts to complete the process
- Once the restore is complete, eject the phone storage by dragging the phones virtual drive and dropping into the Trash can icon
- You can now safely disconnect the phone from the USB cord
› See More: Samsung Galaxy J2 Pro: Back Up & Restore App Data, Contacts, and Media Files
- 09-19-2017, 08:56 AM #2Newbie
- Posts
- 0
Re: Samsung Galaxy J2 Pro: Back Up & Restore App Data, Contacts, and Media Files
hey how can I restore data on Samsung Galaxy j2 device please help
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