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WARNING! When you factory reset your phone, all data stored on the phones internal memory will be deleted. This includes ringtones and media files, contacts, apps, downloaded content etc. Furthermore, all settings will be restored to factory values.
NOTE: Before you master reset your phone, you can visit this thread for a guide on how to back up data, and this thread for a guide on how to restore data.
Factory Reset via Settings:
- Open the apps drawer
- Go to Settings and scroll to Personal
- Tap Backup and reset
- Optionally, enable Back up my data and Restore
- Tap Factory data reset > Reset device
- In case your device is protected by a lock screen, enter your pattern / PIN / password to proceed
- Tap Delete all > Reset device
Factory Reset from Android System Recovery:
NOTE: In case your phone freezes, crashes, or otherwise prevents you from resetting it via settings, alternatively you can reset the device from the Android Recovery menu, which can be accessed by performing the following steps:
- Turn the phone Off if necessary
- Press and hold Power, Volume Up and Home at the same time
- At the Samsung logo, release Power
- When you see the Android screen, release Home and Volume Up too
- Once in the Recovery menu, press Volume down repeatedly to navigate to and highlight Wipe data / factory reset
- Press Power to select the highlighted option
- Press Volume down to highlight Yes delete all user data
- Press Power
Check for OS Updates:
NOTE: Once you master reset your device, its recommended to check if new OS updates is available for download.
- Open the apps drawer
- Go to Settings
- Scroll to System and tap About device
- Check if a new app is available. If applicable, follow the on-screen steps to download and apply the update. NOTE: the update process will require at least one reboot
› See More: Samsung Galaxy A7 (2017): Master Reset and Check for Software Updates
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