Back Up App Data:

  1. Launch “Settings”
  2. Access “Cloud and accounts”
  3. Tap “Backup & Restore”
  4. Enable “Back up my data” to back up app data, settings, and passwords to your backup account
  5. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when signing in with the backup account or reinstalling apps

Back Up Contacts:

  1. Open “Settings”
  2. Go to “Cloud and accounts”
  3. Select “Accounts”
  4. Tap the account you want to use for backing up your contacts
  5. Tap “Menu” > “Sync Now”

Back Up Contacts to SD Storage:

  1. Launch “Contacts”
  2. Tap “Menu” > “Settings”
  3. If necessary, switch to “All contacts”
  4. Tap “Import/Export contacts”
  5. Tap “Export to SD” > “OK”

Back Up Media Files on the Phone Storage:

  1. Open “My Files”
  2. Access “Internal storage”
  3. Tap “Menu” > “Share”
  4. Select the desired contacts
  5. Tap “Share” and select a location for the backup

Back Up Media Files on a Windows PC:

  1. Connect the Android device to the computer via USB
  2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media files on the phone
  5. Copy and transfer the files to the desired backup location on the PC
  6. Once done, safely disconnect the device from the USB port

Back Up Media Files on a Mac Computer:

NOTE: Skip the first 3 steps below if Samsung Kies is already installed on the Mac.

  1. Launch the Internet browser on the Mac
  2. Visit https://www.samsung.com/us/support/owners/app/kies
  3. Click “Download for Mac” and follow the prompts to install the app on the Mac
  4. Connect the Android phone to the Mac via USB
  5. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  6. Open Kies on the Mac and go to the “Back up / restore” section
  7. Access the “Backup” tab
  8. Tick the boxes associated with “Photos”, “Music” and other media file types you want to back up
  9. Click “Backup” to start the process
  10. Once the process is done, eject the phone storage by dragging the virtual drive from the desktop and into the “trash can”
  11. Once done, safely disconnect the device from the USB port


› See More: Samsung Galaxy J7 Prime 2: Back Up App Data, Contacts, and Media Files