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NOTE: You can visit this thread for instructions on how to back up data on the phone.
Restore Contacts from SD:
- Launch Contacts
- Tap Menu > Settings
- If necessary, access Contacts to display
- Switch to All contacts
- Tap Import/Export contacts
- Tap Import from SD card > OK
Restore Media Files from SD:
- Open My Files
- Select SD card
- Tap Menu > Edit
- Tick the boxes linked with the media files you want to restore
- Tap Menu > Move > Internal storage
- Tap Move here or tap Create folder or the folder name to restore the files to a different location
- Tap Move here
Restore Media Files from a PC:
- Connect the Samsung phone to the computer via USB
- Enable Media device / File Transfer when prompted or from the Notification area
- Open the File Explorer on the computer
- Locate the media file backups on the computer
- Copy and transfer the files to the phone storage, preferably in the folders of origin or the Media folder
- After the transfer is done, you can safely disconnect the phone from the USB port
Restore Media Files from a Mac:
- Connect the Samsung device to the computer via USB
- On the phone, enable File Transfer / Media device at the prompt or from the Notification area
- Launch Kies on the Mac
- Go to Back up / restore and access the Restore tab
- Tick the boxes associated with Photos, Music and other media file types you want to restore
- Click Restore and follow the on-screen prompts
- Once done, eject the phone storage and safely disconnect the device from the USB port
› See More: Samsung Galaxy Grand Prime Pro: Restore Contacts and Media Files
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