Block Incoming Calls from a Contact:

  1. Open “Phone”
  2. Tap “Menu”
  3. Go to “Settings” > “Block numbers”
  4. Perform one of the steps below:
    • To block a new phone number: enter the number and make sure the match criteria is set to “Default”
    • To block unknown callers: enable “block unknown callers”
    • To block a contact from the phonebook or call log: access “Contacts” or “Recents” and select the desired entry

Unblock Incoming Calls from a Contact:

  1. Open “Phone”
  2. Tap “Menu” > “Settings”
  3. Access “Block numbers”
  4. Tap “-“ next to the contact/phone number you want to unblock

Block Messages:

  1. Launch “Messages”
  2. Tap “Menu” > “Block numbers”
  3. Tap “Message block” and set the slider “ON”
  4. Tap “OK”

Block Messages from a Phone Number:

  1. Open “Messages”
  2. Tap “Menu”
  3. Go to “Settings” > “Block messages”
  4. Tap “Block numbers”
  5. Enter the phone number you want to block or tap “+”
  6. Select a contact from “Inbox” or “Contacts”

Unblock Messages:

  1. Launch “Messages”
  2. Tap “Menu” > “Settings”
  3. Access “Block numbers”
  4. Tap the “-“ symbol associated with the phone number you want to unblock

Clear the Call Log:

  1. Launch “Phone”
  2. Access “Recents”
  3. Tap “Menu” > “Delete”
  4. Select the call log entry you want to remove, or tap “All”
  5. When ready, tap “Delete”

Enable Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu” > “Settings”
  3. Access “More settings”
  4. Tap “Call forwarding”
  5. Select to “Always forward” and enter the phone number you want to use for call forwarding, or select a contact from the phonebook
  6. Tap “Turn On”

Enable Conditional Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu”
  3. Go to “Settings” > “More settings”
  4. Tap “Call forwarding”
  5. Select to “Forward when unanswered” “Forward when unreachable” or “Forward when busy”
  6. Enter or edit the phone number you want to use for call forwarding or select a contact from the phonebook
  7. Tap “Turn On”

Disable Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu” > “Settings”
  3. Go to “More settings”
  4. Tap “Call forwarding” and select the forwarding option you want to disable
  5. Tap “Turn Off”


› See More: Samsung Galaxy J7 Prime (2018): Block/Unblock Calls & Messages; Manage Call Forwarding