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Reset Network Settings:
NOTE: By resetting your network settings, all your saved Wi-Fi and Bluetooth networks will be removed. Furthermore, data restrictive settings, background sync settings, and network selection mode will be restored to factory values.
- Open Settings
- Access General management
- Tap Reset > Reset network settings
- If your phone is protected by a lock screen, enter your PIN/password to proceed
- Tap Reset settings
Factory Reset
WARNING! When you factory reset your phone, all your personal data located on the devices internal memory will be deleted, including apps, media files, contacts, downloaded content etc. Data located on the SIM and SD cards wont be affected.
NOTE: Before resetting the phone, you can check this thread for a guide on how to back up data, and this thread for a guide on restoring data.
Hard Reset via Settings:
- Open Settings
- Access Cloud and accounts
- Tap Backup and restore and optionally, enable or disable Back up my data and restore
- Return to Settings and access General management
- Tap Reset > Factory data reset
- Tap Reset device
- If your device is protected by a lock screen, enter your password/PIN and tap Continue
- When ready, tap Delete all
Hard Reset via Android Recovery:
NOTE: If your device crashes, freezes, or otherwise it prevents you from resetting it via Settings, alternatively you can try resetting your device from the Android Recovery menu.
- Turn the phone off
- Next press and hold Home and Volume Up at the same time, then press and release Power
- At the Android screen, release the buttons and wait for access to Recovery
- Once in Recovery, press Volume down to navigate the menu and highlight Wipe data/factory reset
- Press Power to select the highlighted option
- Highlight Yes delete all user data and press Power
- After the process completes, highlight Reboot system now and press Power one last time to confirm
› See More: Samsung Galaxy A8 Duos (2018): Soft/Hard Reset via Settings or Recovery
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