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Clear an Apps Cache/Data:
NOTE: If one of your apps freezes, crashes, takes up too much storage inexplicably, or otherwise doesnt work as intended, you can try fixing these issues by clearing the apps cache/data.
WARNING! When you clear an apps data, all your personal data stored within the app will be deleted, including user profiles, save files, credit card and login information etc. To avoid losing personal app data, clear ONLY the apps cache.
- Open Settings
- Access Apps
- Select the desired app
- Go to Storage and tap Clear cache
- If clearing the app cache didnt help, tap Clear data (check WARNING above)
Clear the Cache Partition:
NOTE: If your device freezes, crashes, runs out of storage inexplicably or otherwise doesnt work as intended and youre considering factory resetting it, you can try clearing the phones cache partition instead. This can lead to similar results as with a factory reset, without losing any personal data from the phone storage.
- Make sure the phone is powered Off
- Press and hold Home and Volume Up at the same time, then press and release Power
- At the Android screen, release the buttons and wait for access to Android Recovery
- Once in Recovery, navigate the menu by pressing Volume down and highlight Wipe data/factory reset
- Press Power
- Highlight Wipe cache partition
- Press Power to confirm
- Then, highlight Yes and press Power again
- Finally, once done, ensure Reboot system now is highlighted and press power one last time
NOTE: If clearing the cache partition didnt help, you can check this thread for instructions on how to factory reset the phone instead.
Reboot to Safe Mode and Uninstall an App:
NOTE: If one of your third-party app causes problems and prevents you from uninstalling it, you should be able to remove the app from Safe Mode, where all third-party apps are disabled by default.
- If necessary, turn the phone Off
- Press and hold Power
- At the Samsung screen, release Power and quickly press and hold Volume down instead
- After the phone finishes rebooting, release the buttons. Note that a Safe Mode watermark should be visible in the lower area of the home screen
- To remove an app, first open Settings
- Then access Apps
- Select the desired app and tap Uninstall
- Once done, you can exit Safe Mode by rebooting your device as you would normally do
› See More: Samsung Galaxy A8 Duos (2018): Clear App Cache/Data; Wipe the Cache Partition; Boot to Safe Mode
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