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NOTE: You can visit this thread for a guide on how to back up app data, contacts, and media files.
Restore Contacts from SD Storage:
- Open Settings
- Scroll to Device and tap Applications
- Access Contacts
- Select to Import/Export contacts
- Tap Import > SD card
- Choose to import a single or multiple vCard files, and if necessary select the vCard(s) you want to restore
- Select to store contacts on Device storage or to sync them with your Google account
Restore Contacts from a Google Account:
- Open Settings
- Scroll to User and Backup and access Accounts
- Select Google
- Tap your email address or username
- Make sure the Contacts tick box is checked
- Tap Menu > Sync Now
Restore Media Files from SD Storage:
- Open My Files
- Go to Local storage and tap SD Card
- Tap More > Edit
- Tick the check boxes associated with the media files you want to restore
- Tap More > Move > Device storage
- Select the target folder or tap Create folder
- When ready tap Move here
Restore Media Files from a Windows PC:
- Connect the Android device to the computer via USB
- On the phone, enable File Transfer / Media device at the prompt or from the Notification area
- Open the File Explorer on the computer
- Locate the media file backups on the computer
- Copy and transfer the files to the phone storage, preferably in the Media folder
- Once done, eject the phone storage and safely disconnect the device from the USB port
Restore Media Files from a Mac:
- Connect the Android phone to the computer via USB
- On the phone, enable File Transfer / Media device at the prompt or from the Notification area
- Go to the Restore tab
- Tick the boxes linked with Music Photos and other media file types you want to restore
- Select the desired files or tap Select all
- Click Restore to start the process
- After the process is done, eject the phone storage by dragging the virtual drive from the desktop and dropping it over the trash can icon
- You can safely disconnect the phone from the USB port
› See More: Samsung Galaxy A6 Plus: Restore Contacts and Media Files
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