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Back Up App Data:
- Open Settings and access Cloud and accounts
- Tap Backup & restore
- Enable Back up my data to back up app data, settings, and Wi-Fi passwords to your backup account
- Enable Automatic Restore to allow app data, settings, and Wi-Fi passwords to be restored automatically when reinstalling apps or logging in with the backup account
Back Up Contacts:
- Launch Contacts
- Go to Cloud and account > Accounts
- Select an account to use for the backup
- Ensure Contacts is checked then tap Menu > Sync Now
Back Up Contacts to SD Storage:
- Open Contacts
- Tap Menu > Settings and access All contacts
- Tap Import/Export
- Select to Export to SD
- Tap OK
Back Up Media Files on the Phone:
- Open My Files
- Access Internal storage
- Tap Menu
- Tap Share and select the desired contact
- Tap Share again and select a backup location
Back Up Media Files on a Windows PC:
- Connect the Android device to the computer via USB
- On the phone, enable File Transfer / Media device at the prompt or from the Notification area
- Open the File Explorer on the PC and locate the media files on the phone
- Transfer the files to the computer storage in the desired backup location
- Once the transfer completes, eject the phone storage and safely disconnect the phone from the USB port
Back Up Media Files on a Mac:
NOTE: You can skip the first 3 steps if Samsung Kies is already installed on the Mac.
- Launch the Internet browser on the Mac
- Visit https://www.samsung.com/uk/support/kies/
- Clock Download for Mac and install the app
- Connect the Android device to the PC via USB
- On the phone, enable Media device / File Transfer at the prompt or from the Notification area
- Open Kies on the Mac
- Go to the Back up / Restore tab and access Backup
- Tick the boxes associated with Music Photos and other media file types you want to back up
- Click Backup to start the sync
- After the process completes, eject the phone storage and safely disconnect the device form the USB port
› See More: Samsung Galaxy J7 Star: Back Up App Data, Contacts, and Media Files
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