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NOTE: You can check this thread for instructions on how to back up data from the phone.
Restore Contacts from SD Storage:
- Open Contacts
- Tap Menu > Settings
- Go to Contacts to display and select All contacts
- Tap Import/Export contacts
- Go to Import from SD card and tap OK
Restore Media Files from SD Storage:
- Open My Files
- Go to SD Card
- Tap Menu > Edit
- Tick the boxes associated with the media files you want to restore
- Tap Menu > Move > Internal storage
- Tap Move here > Create folder
- Select the desired folder
- Tap Move here
Restore Media Files from a Windows PC:
- Connect the Android device to the PC via USB
- On the phone, enable Media device or File Transfer when prompted or from the Notification shade
- Launch the File Explorer on the PC
- Copy and paste the files to the phone storage, preferably in the folders of origin
- once done, eject the phone storage and safely disconnect the device from the USB port
› See More: Samsung Galaxy J6+: Restore Contacts and Media Files
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