Hi all,

Galaxy S9+
Desktop PC - OS Ubuntu 20.04

I have been using this mobile phone sometimes. The video and photos captured are stored on Album folder. To download them just connect the mobile to PC with an USB cable. The PC would detect the phone asking permission to connect. After accepting "Allow", on PC I can find the video and photos on;
-> DCIM -> Album

This steps have been working for me for prolonged time without problem.

I haven't taken video and photos recently and just found that after connecting, the Album is found empty. All video and photos taken previously couldn't be found. The USB cable is the same.

Warning
=======
Code:
Unable to access "SAMSUNG Adroid"
unable to open MTP device "003,003"
mtp-tools and go-mtpfs have been installed

But on Galaxy S9+ phone
-> Gallery -> Album
I can find all video and photos

Please help how to fix this problem. Thanks in advance.

Regards


See More: Album folder under DCIM found empty