black RAZR3 (unlocked) & T-Mobile voicemail notification not working

I have had the black (unlocked) version of the RAZR with T-mobile for a few weeks now and everything worked fine until T-Mobile decided to upgrade their voicemail system. So, before the upgrade, when a new voice mail would come in, I would get a regular txt message saying I have a new voice mail. Now, as of a few days ago, all I am getting is some garbage characters sent to me via txt SMS... and as soon as I dial my VM to check the message, I immediately get another set of garbage characters sent to my phone as a txt message. I called T-Moble, and they did a whole bunch of tests and said nothing is wrong on their end. They thought maybe my SIM card is bad, and asked me to try putting it into another phone. I did try it on Nokia (another unlocked one) and everything worked perfectly. just the Black RAZR doesn't work as of right now... any ideas???

---

› See More: black RAZR3 (unlocked) & T-Mobile voicemail notification not working

HMMMMM.....maybe something internal wasnt reset on the generic RAZR?? Thats my fear......getting a generic RAZR and having stuff NOT work......................you have no recourse with the carrier!!

exactly... if anyone has similar problems or have any suggestions, please post here!

the black RazR is unique to Cingular.. who is unique to the world of refusing to unlock phones for its customers.

perhaps it was a botched outside unlock job??

two things you can do!
1)go to your messages (message center) and hit the menu key and go to "Voicemail setup" and make sure your voicemail number is +18056377243 and notification is set to on. If you are still receiving the odd characters, then ask t-mobile to reset your voicemail all together and see if that works.
2)one other thing for unlocked RAZR users that arent using a phone from their provider (unlocked cingular black RAZR with t-mobile service, like i am), you can flash the t-mobile firmware onto the RAZR which will take everything to do with cingular out of your phone and replace it all with the t-mobile defaults, (t-zones, mms, voicemail, etc) and it also has the video recorder!! Go to www.motox.us and www.motomodders.net for more info and guides on how to flash your phone with T-mobile's firmware, it worked for me and although the back of my RAZR says cingular (on the battery cover), everything inside is all t-mobile with no stupid "Cingular Jack" icons and stuff, just remember to do this at YOUR OWN RISK ONLY!!

hey Vidguy, would flashing also work for a phone that was "subsidy unlock attempted " more than 5 times and thus locked permanently?

just curious

honestly im not sure, i believe if you flash the phone with a different firmware and if its unlocked it will enable your phone to be unlocked too, but don't quote me on that, try the 2 sites i mentioned above and read through the FAQ's and see if it will help you or not!

did that solve the problem for anyone? i just got a motorola L6 and have the same problem with the voicemail. i did read however that it's the same with unlocked razr so i assume if this works it should solve it there too. any positive results anybody?

Originally Posted by Vidguy11

two things you can do!
1)go to your messages (message center) and hit the menu key and go to "Voicemail setup" and make sure your voicemail number is +18056377243 and notification is set to on. If you are still receiving the odd characters, then ask t-mobile to reset your voicemail all together and see if that works.
2)one other thing for unlocked RAZR users that arent using a phone from their provider (unlocked cingular black RAZR with t-mobile service, like i am), you can flash the t-mobile firmware onto the RAZR which will take everything to do with cingular out of your phone and replace it all with the t-mobile defaults, (t-zones, mms, voicemail, etc) and it also has the video recorder!! Go to www.motox.us and www.motomodders.net for more info and guides on how to flash your phone with T-mobile's firmware, it worked for me and although the back of my RAZR says cingular (on the battery cover), everything inside is all t-mobile with no stupid "Cingular Jack" icons and stuff, just remember to do this at YOUR OWN RISK ONLY!!

Originally Posted by VTe

I have had the black (unlocked) version of the RAZR with T-mobile for a few weeks now and everything worked fine until T-Mobile decided to upgrade their voicemail system. So, before the upgrade, when a new voice mail would come in, I would get a regular txt message saying I have a new voice mail. Now, as of a few days ago, all I am getting is some garbage characters sent to me via txt SMS... and as soon as I dial my VM to check the message, I immediately get another set of garbage characters sent to my phone as a txt message. I called T-Moble, and they did a whole bunch of tests and said nothing is wrong on their end. They thought maybe my SIM card is bad, and asked me to try putting it into another phone. I did try it on Nokia (another unlocked one) and everything worked perfectly. just the Black RAZR doesn't work as of right now... any ideas???

Is your Razr a european unbranded version? if so, you need to seem edit to get rid off the text messages with icons.


Read through the link provided and look for the heading that says:
I keep getting wierd text messages from ^@ and [email protected] and/or my voicemail indicator is always on. How do I fix this? Adjust seem 0032, offset 02, bit 1. Unfortunately, this will likely cause you to lose manual network selection.

LINK

Originally Posted by Tony E!

Is your Razr a european unbranded version? if so, you need to seem edit to get rid off the text messages with icons.


Read through the link provided and look for the heading that says:
I keep getting wierd text messages from ^@ and [email protected] and/or my voicemail indicator is always on. How do I fix this? Adjust seem 0032, offset 02, bit 1. Unfortunately, this will likely cause you to lose manual network selection.

LINK

thanks for the tip. i will look into that. i am actually not sure what kind of L6 i have. i assume it is a .eu version as the 850 is not enabled. which link do you mean? motomodders?

thanks again!

Originally Posted by zimpff

thanks for the tip. i will look into that. i am actually not sure what kind of L6 i have. i assume it is a .eu version as the 850 is not enabled. which link do you mean? motomodders?

thanks again!

the one on my post, look again.

Originally Posted by Tony E!

the one on my post, look again.

:-) thanks again. totally missed the link.

exactly call t mobile and tell them to set ur voice mail up and reset it if u had a t mobile phone