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  1. #1
    bruuce
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    i got my first cell phone on Dec.26 and in 3 weeks i losted my phone,I called customer service,had the phone shut off but other then that they haven't really helped me out at all,so my question is what can i do?Thanks


    See More: Losted My T-Mobile Phone.




  2. #2
    Bourn Identity
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    Well, if you weren't paying for insurance, then you will need to purchase a new phone full price. If are willing to purchase one online you can look for any T-Mobile or unlocked phone. That may be the cheapest way out.



  3. #3
    bruuce
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    ok thanks alot chris.



  4. #4
    Bourn Identity
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    No problem! If you have anymore questions don't hesitate to ask.
    n1ckel5 likes this.



  5. #5
    bruuce
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    So, how much will it cost me to put a sim card in? and I can buy any unlocked phone and it will be alright? thanks,like I said its my first cell phone.



  6. #6
    Bourn Identity
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    Quote Originally Posted by bruuce
    So, how much will it cost me to put a sim card in? and I can buy any unlocked phone and it will be alright? thanks,like I said its my first cell phone.
    Well, since you lost your phone you most likely will need a new sim card. You can purchase one at a local T-Mobile store for around $20. While you're there see what the prices on phones are like, if they are too much go on Ebay and look around.



  7. #7
    Bourn Identity
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    Do you know what kind of phone you had? If you would like the same one i can look around for you and see what I can find.



  8. #8
    bruuce
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    I had a V188,I have another Motorola I think its a V66,I found it at a flea market last year I tryed to get it back to its owner but wasn't successful.Once again thanks alot chris



  9. #9
    Bourn Identity
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    Quote Originally Posted by bruuce
    I had a V188,I have another Motorola I think its a V66,I found it at a flea market last year I tryed to get it back to its owner but wasn't successful.Once again thanks alot chris
    Well, if the V66 is a T-Mobile or Voicestream phone it will work. Now as for the V188, the T-Mobile website has it retail at $119.99 or you can Click Here to go to the results I found on Ebay. Again, no problem man!



  10. #10
    Renée
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    Id most likely have to say, i would pay full price for a brand new phone rather than searching on ebay and other auction sites. Your better off paying for a hole new phone. Also, im not too sure how Tmobile works ( chris would know better than I ) but with Sprint, i had 30 days to get insurance on my phone and after that, im on my own. Luckily, i did get insurance on my phone ( never did in the past, never had a reason too, im very careful of my phone(s).
    Tmobile, IF im not mistaken, when i went to get my sidekick Jan 29th.. They offered my Insurance and i BELIEVE the rep said i had 14 days to get it. So, of corse i got it. In cases like yours, its TOTALLY worth it cause i only pay 100 for a new sidekick! Beats paying 399.00!

    So your best bet is to just go and buy a whole new phone for full retail ( new sim will be included as well ) AND ask about insurance. Hopefully, if you let them know you want it and try to convince them of how much you need it and think it will benefit you in the end, maybe they will accomadate u and give you insurance.. That is IF you want insurance..
    R.i.P MB.LD.AA

    [ .i lOve my sidekick ll. ]

    *everything happens fOr a reason*



  11. #11
    BlkBear
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    Quote Originally Posted by bruuce
    i got my first cell phone on Dec.26 and in 3 weeks i losted my phone,I called customer service,had the phone shut off but other then that they haven't really helped me out at all,so my question is what can i do?Thanks

    As you have found out, insurance is the way to go, if there is any chance you might lose your phone. Otherwise, the warranty will help if the phone is defective, but losing or having it stolen, it's all on your to replace it.

    Where ever you get your new phone, check with your home owners or renters insurance, to see if it will be covered if lost, damaged or stolen. Then decide if it's worth paying the cell phone insurance if you buy the phone from a T-Mobile dealer.



  12. #12
    Renée
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    Its absalutely worth paying the 5.99 a month for insurnce! absalutely! I was never one for insurance until i got my Sanyo 8200 with Sprint. I realized it was much better to pay the insurance, rather than paying the ENTIRE price of the phone incase of an accident ( getting lost or stolen ). I had 30 days from my activation date to register for insurance and after that, i couldnt get it. So, yeah, moral of my story, GET INSURANCE!!!!!!!!!!
    R.i.P MB.LD.AA

    [ .i lOve my sidekick ll. ]

    *everything happens fOr a reason*



  13. #13
    bruuce
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    thanks alot Renee and BlkBear1,your help was great,and there's no doubt that I'am going get insurance.This is a great website.........Have a great day



  14. #14
    Renée
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    Your VERY welcome Bruuce! Come back and visit us, again =)
    R.i.P MB.LD.AA

    [ .i lOve my sidekick ll. ]

    *everything happens fOr a reason*



  15. #15
    T-RODRIG30
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    Quote Originally Posted by bruuce
    thanks alot Renee and BlkBear1,your help was great,and there's no doubt that I'am going get insurance.This is a great website.........Have a great day
    You can only get insurance within the FIRST 14 days of buying a BRAND NEW phone directly from T-Mobile or an authorized agent.

    You cannot purchase insurance for any phone bought on ebay. There is just no way to prove to T-Mobile the condition of the phone, even if it is listed as brand new.



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