My Number Port Has Gone Wrong

Yesterday my number was supposed to be ported from Orange to Three. If I
call someone from my Three phone the other person see's the number that was
supposed to be ported but if anyone except Three customers call the number
then it still goes through to my Orange phone which hasn't gone dead as has
been the case when I have had numbers ported in the past. Phoned Three and
they say the transfer has gone through. Any idea where the problem is likely
to be?

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› See More: My Number Port Has Gone Wrong

Phil wrote:

> Yesterday my number was supposed to be ported from Orange to Three. If I
> call someone from my Three phone the other person see's the number that was
> supposed to be ported but if anyone except Three customers call the number
> then it still goes through to my Orange phone which hasn't gone dead as has
> been the case when I have had numbers ported in the past. Phoned Three and
> they say the transfer has gone through. Any idea where the problem is likely
> to be?

Orange haven't processed their end of the port -- basically they've not
updated their systems to point incoming calls to your number to the
Three network.

"Usenet User" <[email protected]> wrote in message
news:[email protected]...
> Orange haven't processed their end of the port -- basically they've not
> updated their systems to point incoming calls to your number to the
> Three network.
>
Thanks for the info, I'll give Orange a ring then.

"Phil" <[email protected]> wrote in message
news:[email protected]...
> Yesterday my number was supposed to be ported from Orange to Three. If I
> call someone from my Three phone the other person see's the number that
> was supposed to be ported but if anyone except Three customers call the
> number then it still goes through to my Orange phone which hasn't gone
> dead as has been the case when I have had numbers ported in the past.
> Phoned Three and they say the transfer has gone through. Any idea where
> the problem is likely to be?
>
There is only one other place the problem is!

Phoned Orange and apparently all ports in and out didn't go through
correctly yesterday.

On Wed, 4 Jan 2006 11:10:42 -0000, "Phil" <[email protected]> wrote:

>Phoned Orange and apparently all ports in and out didn't go through
>correctly yesterday.
>


Phil, without wishing to state the bloody obvious...shouldn't your second
phone call have been to Orange (after the first to 3)???

It seems strange that you are seeking advice on Usenet before contacting
the parties concerned!
--

Regards

John [Essex, UK]
Remove the obvious spamtrap to reply

"JC" <johncalias-newsgroupsATyahooD0TcoD0Tuk> wrote in message
news:[email protected]...
> On Wed, 4 Jan 2006 11:10:42 -0000, "Phil" <[email protected]> wrote:
> Phil, without wishing to state the bloody obvious...shouldn't your second
> phone call have been to Orange (after the first to 3)???
>
> It seems strange that you are seeking advice on Usenet before contacting
> the parties concerned!
> --
>
> Regards
>
> John [Essex, UK]
> Remove the obvious spamtrap to reply
>
You make a valid point but the problem with calling Orange with a technical
problem is they email their technical department and then expect you to wait
3 or more days for a reply. They won't let you talk directly to the
technical dept. and I have been in a situation before where a problem took 1
month of emailing back and forth from Orange CS to there technical dept. to
resolve a problem. I just wanted to make sure the problem was with Orange
before I got into a potentially long process of getting the problem
resolved.

[email protected] declared for all the world to hear...
> Yesterday my number was supposed to be ported from Orange to Three. If I
> call someone from my Three phone the other person see's the number that was
> supposed to be ported but if anyone except Three customers call the number
> then it still goes through to my Orange phone which hasn't gone dead as has
> been the case when I have had numbers ported in the past. Phoned Three and
> they say the transfer has gone through. Any idea where the problem is likely
> to be?

Give it a few hours to settle down, it will be fine.
--
Regards
Jon

[email protected] declared for all the world to hear...
> You make a valid point but the problem with calling Orange with a technical
> problem is they email their technical department

A top-line number porting question would not go to technical support.

--
Regards
Jon

"Jon" <[email protected]> wrote in message
news:[email protected]...
> Give it a few hours to settle down, it will be fine.
> --
> Regards
> Jon
>
I've given it 2 days now and they still haven't resolved it they're now
saying tonight at 7pm maybe.