¿acción legal?

Estuve engañado por T-Móvil y ha tenido ninguna suerte intentando resolver el asunto. Firmé arriba para un año de pre-el servicio pagado y ellos me cortamos fuera después de que cuatro meses. Sólo utilicé mi teléfono #unos cuantos tiempo (menos de 30 valor de minutos). Cualquiera sabe cómo para contactar alguien en esta empresa quiénes pueden conducir una discusión razonable? He llamado el 800 número al menos cinco tiempo, y sido colgado encima dos veces, no podría entender el acento, y sido dicho emitirían un reembolso pero ellos nunca hicieron. Iniciando un pleito contra una empresa giganta parece infructuoso, pero vale un probar. Complacer ayuda... gracias!

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> Ver Más: ¿acción legal?

Why did they cut you off?

They said I signed up for a 90-day plan, which is not true--- I paid $100 for one year/1000 minutes in Oct. 2011. After two months of service I asked them to give me a different # because I was getting tons of calls and messages from people I didn't know. The new # was worse, so I changed back. That was about the same time T-Mobile says I "signed up for a 90-day plan"... at least, I THINK that's what the rep ("manager") said; the voice was fast and strongly accented, very hard to understand. In Feb. I had 952 minutes left, in Mar. I had none, with NO phone usage.

Perhaps they switched plans by accident (or intentionally?) when you switched phone numbers. It sounds to me like someone at T-mobile made a mistake and doesn't want to admit to it.

I know that's not really advice, but maybe you could bring it up if you talk to T-Mobile again...?

I'd recommend calling them again.

You can also ask for a supervisor.

If you still can't get the issue resolved, I'd recommend contacting the Better Business Bureau.