Can't get high speed data in Atlanta with a Motorola q9h 3Gsmartphone

On Jul 27, 8:16*pm, G.M. Durrence <[email protected]> wrote:
> I recently bought a Motorola q9h 3G smartphone. *AT&T required me to
> buy the $30 PDA internet plan rather than the $15 media net plan. *The
> telephone works perfectly for voice but is totally un-acceptable for
> data, expecially video.
>
> When I browse the internet, the phone goes into the EDGE mode when it
> should go into the HSPA mode. *I could live with the EDGE speed even
> though I am paying for the HSPA speed, if EDGE worked the way it
> should. *After 3 days of trying to run internet videos I have not been
> able to play more than 2 or 3 minutes of any video, including the ones
> with links on the media net home page. *Sometimes the video will start
> playing and play for a few seconds or few minutes and stop. *After
> several seconds I will get the message "Alert - a network error has
> occurred." *At other times the video does not even start and I get
> either the message "the server is busy and not responding - try again
> later" or "coud not establish a network connection - please check your
> connection settings."
>
> I have talked to Tech Support every day since I received the phone and
> none of them have any idea why I am having this trouble, although two
> of them admitted they were have having some network problems in the
> area. *I have tried the phone from Atlanta to Macon and had the
> problems every where I tried.
>
> Since AT&T has been promoting the 3G Iphone as being 2 or 3 times
> faster than the 2G Iphones, I wonder if any of the new 3G users are
> seeing the promised higher speeds.
>
> On the outside chance that I could have a bad phone I am going to
> request a replacement phone tomorrow. *If that phone has the same
> problems I plan to switch back to my old dumb phone.
> G.M. Durrence
> (To reply remove -nospam)

3G is spotty in NW ATL suburbs. When you have it, it is great. I pick
places I know that have solid 3G coverage to eat at so I can browse
with the iPhone.
I have seen the video problems you describe on AT&T and on Verizon.

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"4phun" <[email protected]> wrote in message
news:[email protected]...
On Jul 27, 8:16 pm, G.M. Durrence <[email protected]> wrote:
> I recently bought a Motorola q9h 3G smartphone. AT&T required me to
> buy the $30 PDA internet plan rather than the $15 media net plan. The
> telephone works perfectly for voice but is totally un-acceptable for
> data, expecially video.
>
> When I browse the internet, the phone goes into the EDGE mode when it
> should go into the HSPA mode. I could live with the EDGE speed even
> though I am paying for the HSPA speed, if EDGE worked the way it
> should. After 3 days of trying to run internet videos I have not been
> able to play more than 2 or 3 minutes of any video, including the ones
> with links on the media net home page. Sometimes the video will start
> playing and play for a few seconds or few minutes and stop. After
> several seconds I will get the message "Alert - a network error has
> occurred." At other times the video does not even start and I get
> either the message "the server is busy and not responding - try again
> later" or "coud not establish a network connection - please check your
> connection settings."
>
> I have talked to Tech Support every day since I received the phone and
> none of them have any idea why I am having this trouble, although two
> of them admitted they were have having some network problems in the
> area. I have tried the phone from Atlanta to Macon and had the
> problems every where I tried.
>
> Since AT&T has been promoting the 3G Iphone as being 2 or 3 times
> faster than the 2G Iphones, I wonder if any of the new 3G users are
> seeing the promised higher speeds.
>
> On the outside chance that I could have a bad phone I am going to
> request a replacement phone tomorrow. If that phone has the same
> problems I plan to switch back to my old dumb phone.
> G.M. Durrence
> (To reply remove -nospam)

3G is spotty in NW ATL suburbs. When you have it, it is great. I pick
places I know that have solid 3G coverage to eat at so I can browse
with the iPhone.
I have seen the video problems you describe on AT&T and on Verizon.

Why would you need to eat somewhere that has "solid 3G coverage" to eat at
when Wi-Fi is everywhere as you say it is ?