Ericsson T610 Software installation problem

When I try to install the PC Suite sync software supplied with the
phone, I get the error message "Outlook must be run before
installing".

I have tried it with outlook running, I have tried it with outlook not
runnning, get the same message.

Using MS Outlook Express 6 with XP SP1.

Anybody able to help ?

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› See More: Ericsson T610 Software installation problem

"Bob" <[email protected]> wrote in message
news:[email protected]...
> When I try to install the PC Suite sync software supplied with the
> phone, I get the error message "Outlook must be run before
> installing".
>
> I have tried it with outlook running, I have tried it with outlook not
> runnning, get the same message.
>
> Using MS Outlook Express 6 with XP SP1.
>
> Anybody able to help ?

You need to be using Outlook (NOT Express) 2000 or higher.

--
Antz,
Merry Xmas to all UKtm Posters
Part of the UKtm family.


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Outlook Express is not the same as Outlook 2003!?

/ J



"Bob" <[email protected]> wrote in message
news:[email protected]...
> When I try to install the PC Suite sync software supplied with the
> phone, I get the error message "Outlook must be run before
> installing".
>
> I have tried it with outlook running, I have tried it with outlook not
> runnning, get the same message.
>
> Using MS Outlook Express 6 with XP SP1.
>
> Anybody able to help ?

" -" <[email protected]> wrote in message
news:[email protected]...
> Outlook Express is not the same as Outlook 2003!?
>
> / J
>

Thank you "-" for pointing that out to us, we'd have never guessed
otherwise!!

--
Antz,
Happy New Year to all UKtm Posters
Part of the UKtm family.


---
This message is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.555 / Virus Database: 347 - Release Date: 23/12/2003

So the Ericsson software is not compatible with the Microsoft program
on my PC.

What a pile of poo. They should say this on the wrapper.

Never mind. I use my bluetooth dongle software instead which works for
the basic file transfers etc. I was just curious to see what the
Ericsson stuff was like.

Guess I'll bin it now.

Bob, {:@[)




">-@LuVbuG@-<" <[email protected]> wrote in message news:<[email protected]>...
> " -" <[email protected]> wrote in message
> news:[email protected]...
> > Outlook Express is not the same as Outlook 2003!?
> >
> > / J
> >
>
> Thank you "-" for pointing that out to us, we'd have never guessed
> otherwise!!
>
>

Bob - typed:
> So the Ericsson software is not compatible with the Microsoft program
> on my PC.
>
> What a pile of poo. They should say this on the wrapper.
>
> Never mind. I use my bluetooth dongle software instead which works for
> the basic file transfers etc. I was just curious to see what the
> Ericsson stuff was like.

It merely does what it says on the box - XTNDC will sync with Outlook.
Some people add to the confusion by referring to Outlook Express as
Outlook which is not the fault of SE. However, the BT s/w itself if
Widcomm based will allow syncing with OE but I haven't personally tried
it 'cos I use Outlook. The problem using OE is that you won't be able to
filter what contacts get sync'd etc. A possible way round this is to
setup a new OE identity just for syncing with your phone containing only
the info you want to sync.

"Bob" <[email protected]> wrote in message
news:[email protected]...
> So the Ericsson software is not compatible with the Microsoft program
> on my PC.
>
> What a pile of poo. They should say this on the wrapper.
>
> Never mind. I use my bluetooth dongle software instead which works for
> the basic file transfers etc. I was just curious to see what the
> Ericsson stuff was like.
>
> Guess I'll bin it now.
>
> Bob, {:@[)
>

Problem solved.

Glad to help

--
Antz,
Happy New Year to all UKtm Posters
Part of the UKtm family.


---
This message is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.555 / Virus Database: 347 - Release Date: 23/12/2003

> However, the BT s/w itself if
> Widcomm based will allow syncing with OE

Uh, sorry, but I believe this to be untrue. My BT dongle is widcomm based
(of this I am fairly certain), but I still can't synch with OE. This is most
likely because OE lacks the required functionality with a built in
schedule/agenda etc... Stuff which only the full Outlook package has...

~ Q ~ - typed:
> Bob - typed:
>> So the Ericsson software is not compatible with the Microsoft program
>> on my PC.
>>
>> What a pile of poo. They should say this on the wrapper.
>>
>> Never mind. I use my bluetooth dongle software instead which works
>> for the basic file transfers etc. I was just curious to see what the
>> Ericsson stuff was like.
>
> It merely does what it says on the box - XTNDC will sync with Outlook.
> Some people add to the confusion by referring to Outlook Express as
> Outlook which is not the fault of SE. However, the BT s/w itself if
> Widcomm based will allow syncing with OE but I haven't personally
> tried it 'cos I use Outlook. The problem using OE is that you won't
> be able to filter what contacts get sync'd etc. A possible way round
> this is to setup a new OE identity just for syncing with your phone
> containing only the info you want to sync.

I can't verify this because I've set OE to news only mode but OE is
listed as a potential client & I don't use it (or the Windows
Addressbook) for anything but as a news reader. I've just double-checked
& OE is listed in Help as a client for the IrMC profile, so at least in
theory, it does indeed support it.