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  1. #1
    Al
    Guest
    Are you sure the pictures are on the phone's internal memory and not the
    removable transflash card?



    [email protected] wrote:
    > My wife dropped her Motorola e815 in the parking lot and it
    > immediately got run over. (Ouch.) The phone is still operational, but
    > the screen is broken. We've already gotten her a new e815 but she'd
    > like to salvage the photos she has saved on the damaged phone. What's
    > the easiest way to do that?
    >
    > I have a phone-to-PC USB cable and I've downloaded the latest version
    > of MobilePhoneTools, but when I connect her phone to the computer, I
    > just get the message, "Initializing, please wait," but nothing ever
    > happens. Same thing happens when I plug my e815 into the computer,
    > just that initialization message. :/
    >




    See More: Retrieving Photos from Damaged e815




  2. #2

    Re: Retrieving Photos from Damaged e815

    Thanks for the responses.

    >I would say it's rather evident that it is damaged to the point of not getting your photos back.<


    Actually, after spending three hours trying to get Motorola Phone
    Tools to recognize any phone connected to the PC via a USB cable, and
    pouring through several threads on howardforums.com ( a great
    resource!), I was able to salvage the photos, videos and contacts on
    my wife's phone. I had to hack it to enable the phone's ability to
    download files to a computer, which some threads on howardforums.com
    walked me through step-by-step. The real challange was simply getting
    the Motorola Phone Tools to recognize a USB-connected phone. I tried
    every combination of restarting the computer and then plugging in the
    phone; plugging in the phone and then restarting the computer;
    restarting the computer, plugging in the phone and then launching the
    software, etc. etc. etc. It finally worked, but I'll be damned if I
    can recreate how I did it (which I'll have to do to upload the
    salvaged files to the new phone).

    >Are you sure the pictures are on the phone's internal memory and not the removable transflash card?<


    Ahh, that would have been too easy! No transflash card yet.

    Best regards.




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