9500 Firmware Upgrade to 5.22

Hi

I've just had the FW on my 9500 upgraded to V5.22

Now the phone won't connect over the USB connection to my PC.

I get the following error message on the phone when I plug it into the USB
cable (DKU-2)

Program closed
Program: Srcs
Reason code: E32USER-CBase
Reason number: 47

There's a long discussion on "My-Symbian" about this latest firmware
upgrade but not everybody seems to have a problem. I can connect over BT,
but another guy in Durham can't connect over anything.

I jus wondered if there were any other 9500 users out there who had
successfully upgraded their phones to 5.22?

--
Best regards
Barry

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› See More: 9500 Firmware Upgrade to 5.22

"BJH" <[email protected]> wrote:
> Hi
>
> I've just had the FW on my 9500 upgraded to V5.22
>
> Now the phone won't connect over the USB connection to my PC.
>
> I get the following error message on the phone when I plug it into the USB
> cable (DKU-2)
>
> Program closed
> Program: Srcs
> Reason code: E32USER-CBase
> Reason number: 47
>
> There's a long discussion on "My-Symbian" about this latest firmware
> upgrade but not everybody seems to have a problem. I can connect over BT,
> but another guy in Durham can't connect over anything.
>
> I jus wondered if there were any other 9500 users out there who had
> successfully upgraded their phones to 5.22?

Have you tried the latest version of PC Connection Suite?
Al

On Thu, 25 Aug 2005 18:32:14 GMT, Al Reynolds wrote:

> Have you tried the latest version of PC Connection Suite?

I'm using 6.6.16

Is this the latest?

--
Regards
Barry

"BJH" <[email protected]> wrote in message
news:[email protected]...
> On Thu, 25 Aug 2005 18:32:14 GMT, Al Reynolds wrote:
>
>> Have you tried the latest version of PC Connection Suite?
>
> I'm using 6.6.16
>
> Is this the latest?

I think so. Certainly 6.6, and the last update was July 4 this year.

Al

Al Reynolds Wrote:
> "BJH" [email protected] wrote in message
> news:[email protected]
> On Thu, 25 Aug 2005 18:32:14 GMT, Al Reynolds wrote:
> -
> Have you tried the latest version of PC Connection Suite?-
>
> I'm using 6.6.16
>
> Is this the latest?-
>
> I think so. Certainly 6.6, and the last update was July 4 this year.
>
> Al

I have a JAF flasher unit and i have recently updated the firmware to
5.22 and i recieve this same error

Program:Srcs
Reason code: E32USER-CBase
Reasson number: 47

i am unable to sync using anything, (Bluetooth, USB cable, IR) can
anybody help ??


--
KaiNeR

On Thu, 1 Sep 2005 11:52:31 +0000, KaiNeR wrote:

> I have a JAF flasher unit and i have recently updated the firmware to
> 5.22 and i recieve this same error

> Program:Srcs
> Reason code: E32USER-CBase
> Reasson number: 47

> i am unable to sync using anything, (Bluetooth, USB cable, IR) can
> anybody help ??

Get in touch with Club Nokia Tech Support, they know about the problem and
say that they are working on it at the moment.

I have been waiting for a week now.....

BTW what country are you, up to now only UK and Netherlands seem to be
having a problem.

--
Regards
Barry

Hi there .

having the same issues - using same firmware 5.22(1) (shipped) - latest
PCSuite - have tried evrything and no help from Nokia Support. Really
disappointing as this is my 4th communicator ie 9000, 9100, 9210, and i
was so looking fwd to the new features.

Please tell me youve found a solution...
Y


--
Yop

On Sat, 17 Sep 2005 22:53:51 +0000, Yop wrote:

> having the same issues - using same firmware 5.22(1) (shipped) - latest
> PCSuite - have tried evrything and no help from Nokia Support. Really
> disappointing as this is my 4th communicator ie 9000, 9100, 9210, and i
> was so looking fwd to the new features.

> Please tell me youve found a solution...

OK, the problem with my phone was a flaw in the 'Vodafone' firmware, which
was confirmed by Nokia.

I had the phone re-flashed by my local service centre with the 'generic'
Nokia 5.22 firmware and all is well.

If you're not with Vodafone I don't know what to suggest.....

But the generic firmware worked for me.

--
Regards
Barry