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- 12-09-2003, 06:00 PM #1PhillGuest
Hi
I am trying to use my n-gage to send a fax. I have installed the nokia
drivers and have detected a "working" bluetooth fax port. However when I try
to send a fax in mighty fax, all I get is this:
Bad Response From Modem
The program reported a bad response from the modem. This usually means the
modem is not configured properly. It means that when send a command, the
modem responded with "ERROR". This can happen for instance if using US
Robotics Initialization Strings with a non-US Robotics modem or vice-versa.
The most likely cause is that the modem is not configured correctly. Click
the Suggest button to have MightyFax suggest configuration changes which
might help.
Another possiblity is that your computer is doing too much work on other
programs during a critical portion of the fax process. The fax process is
very time sensitive, so heavy processing while sending a fax should be
avoided. Shut off any unneccessary programs that might be using computer
resources during faxing.
Another cause of this error can be interference from a program which runs in
the background, e.g., a virus scanner, screen saver, streaming audio
program, etc. These programs can disrupt fax communications. Correctly
configuring the modem can often help with this, but in some cases there is
no solution but to disable the offending program.
This can also happen if the modem is defective, or the modem driver is
defective or has been corrupted. If this is the case, you will need to
reinstall the driver for the modem.
It sometimes helps to try a different fax class - if using Fax Class 1 try
Fax Class 2 or vice versa.
IF sending: One customer reported that using "+1" in the fax number caused
this problem and he fixed it by changing it to "001". The modem did not like
the "+" sign in the fax number.
If anyone can help i would be most grateful.
Regards
Phill
› See More: n-gage fax problems
- 12-09-2003, 06:13 PM #2JPGuest
Re: n-gage fax problems
"Phill" <[email protected]> wrote in message
news:[email protected]...
> Hi
>
> I am trying to use my n-gage to send a fax. I have installed the nokia
> drivers and have detected a "working" bluetooth fax port. However when I
try
> to send a fax in mighty fax, all I get is this:
>
> Bad Response From Modem
>
<snip>
it sounds as if you need to call your SP and have data and most importantly,
Fax enabled on your handset., as fax and data require seperate 'invisible'
lines. most do not charge for this facility
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