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- 12-23-2003, 06:28 PM #1planeGuest
Some one posted last week that possbily esn change charges were going
away, yet once more time---If that is true, will those of us have to
relieve our "pent up" "esn change frustrations" from over the past few
months when they seem to have been charging for such changes.(You know
how much fun it is to trade handsets, so that we can get on these
forums and ask important questions about stuff)
This is one more of those little needless frustrations with sprint
which makes me want to divorce them; orginally it was free, then there
was a charge, then there wasn't--are they "female" or something (sorry
girls) but everyone knows a woman has a right to change their mind,
but on some of these things, like this it would be rather pleasant to
know it was alway either free, or some minor charge, rather than $36
freeking dollars---it's like the ridiculous "activation" charge---just
how much time does it take to type in an 8 digit number into a
computer.
As I have mentioned before, they have got to hire extra people to
think up stuff like this.
Enough *****ing, sorry.
› See More: ESN Changes @ no charge now Is that correct??
- 12-23-2003, 08:25 PM #2LeisaGuest
Re: ESN Changes @ no charge now Is that correct??
"plane" <[email protected]> wrote in message
news:[email protected]...
> Some one posted last week that possbily esn change charges were going
> away, yet once more time---If that is true, will those of us have to
> relieve our "pent up" "esn change frustrations" from over the past few
> months when they seem to have been charging for such changes.(You know
> how much fun it is to trade handsets, so that we can get on these
> forums and ask important questions about stuff)
>
> This is one more of those little needless frustrations with sprint
> which makes me want to divorce them; orginally it was free, then there
> was a charge, then there wasn't--are they "female" or something (sorry
> girls) but everyone knows a woman has a right to change their mind,
> but on some of these things, like this it would be rather pleasant to
> know it was alway either free, or some minor charge, rather than $36
> freeking dollars---it's like the ridiculous "activation" charge---just
> how much time does it take to type in an 8 digit number into a
> computer.
>
> As I have mentioned before, they have got to hire extra people to
> think up stuff like this.
>
> Enough *****ing, sorry.
Let me get this straight. Sprint is no longer going to charge for ESN
changes, or make you sign a new agreement, and you're complaining? I guess
it's true, some people are only happy when they have something to *****
about. Would you like me to see if maybe Sprint can charge just you, so you
can remain a satisfied customer, happy in your unhappiness?
Leisa
- 12-24-2003, 12:12 AM #3planeGuest
Re: ESN Changes @ no charge now Is that correct??
"Leisa" <[email protected]> wrote in message news:<KO6Gb.641908$Fm2.573263@attbi_s04>...
> "plane" <[email protected]> wrote in message
> news:[email protected]...
> > Some one posted last week that possbily esn change charges were going
> > away, yet once more time---If that is true, will those of us have to
> > relieve our "pent up" "esn change frustrations" from over the past few
> > months when they seem to have been charging for such changes.(You know
> > how much fun it is to trade handsets, so that we can get on these
> > forums and ask important questions about stuff)
> >
> > This is one more of those little needless frustrations with sprint
> > which makes me want to divorce them; orginally it was free, then there
> > was a charge, then there wasn't--are they "female" or something (sorry
> > girls) but everyone knows a woman has a right to change their mind,
> > but on some of these things, like this it would be rather pleasant to
> > know it was alway either free, or some minor charge, rather than $36
> > freeking dollars---it's like the ridiculous "activation" charge---just
> > how much time does it take to type in an 8 digit number into a
> > computer.
> >
> > As I have mentioned before, they have got to hire extra people to
> > think up stuff like this.
> >
> > Enough *****ing, sorry.
>
> Let me get this straight. Sprint is no longer going to charge for ESN
> changes, or make you sign a new agreement, and you're complaining? I guess
> it's true, some people are only happy when they have something to *****
> about. Would you like me to see if maybe Sprint can charge just you, so you
> can remain a satisfied customer, happy in your unhappiness?
>
> Leisa
You are porobably not really female, but just a guy having fun with my
post-great--but if you are female, and agreeing with the up and down
change, you are making my point (grin)
My point is that if they could keep the same policy for longer than a
blink of an eye, it would sure help---I enjoyed changing phones
whenever the hexx I want to and I don't like being surprised (screwed)
when I am doing so, that suddenly they have reinstated the not only
inane policy of charging far too much for an esn change-----yes, I am
happy it's now no charge, but for how long; this is at least 3
instances they have changed their policy, and have never to the best
of my knowledge, given any reason for it. It's just screw you, we
don't like you anyway. Like someone else posted, how could one reason
giving away a $36 service fee for free, or even worse the reverse of
suddenly charging $36 for something that had been free the day
before---why not make it a consistent charge of say $5 or $10 and keep
it substancially the same.
In any case, let's enjoy if for the next 2or 3 months till again, 30
seconds of work is suddenly $36---it would also be nice if the online
esn changer would work like verizon's does.
- 12-24-2003, 01:11 PM #4planeGuest
Re: ESN Changes @ no charge now Is that correct??
[email protected] (plane) wrote in message news:<[email protected]>...
> "Leisa" <[email protected]> wrote in message news:<KO6Gb.641908$Fm2.573263@attbi_s04>...
> > "plane" <[email protected]> wrote in message
> > news:[email protected]...
> > > Some one posted last week that possbily esn change charges were going
> > > away, yet once more time---If that is true, will those of us have to
> > > relieve our "pent up" "esn change frustrations" from over the past few
> > > months when they seem to have been charging for such changes.(You know
> > > how much fun it is to trade handsets, so that we can get on these
> > > forums and ask important questions about stuff)
> > >
> > > This is one more of those little needless frustrations with sprint
> > > which makes me want to divorce them; orginally it was free, then there
> > > was a charge, then there wasn't--are they "female" or something (sorry
> > > girls) but everyone knows a woman has a right to change their mind,
> > > but on some of these things, like this it would be rather pleasant to
> > > know it was alway either free, or some minor charge, rather than $36
> > > freeking dollars---it's like the ridiculous "activation" charge---just
> > > how much time does it take to type in an 8 digit number into a
> > > computer.
> > >
> > > As I have mentioned before, they have got to hire extra people to
> > > think up stuff like this.
> > >
> > > Enough *****ing, sorry.
> >
> > Let me get this straight. Sprint is no longer going to charge for ESN
> > changes, or make you sign a new agreement, and you're complaining? I guess
> > it's true, some people are only happy when they have something to *****
> > about. Would you like me to see if maybe Sprint can charge just you, so you
> > can remain a satisfied customer, happy in your unhappiness?
> >
> > Leisa
>
> You are porobably not really female, but just a guy having fun with my
> post-great--but if you are female, and agreeing with the up and down
> change, you are making my point (grin)
>
> My point is that if they could keep the same policy for longer than a
> blink of an eye, it would sure help---I enjoyed changing phones
> whenever the hexx I want to and I don't like being surprised (screwed)
> when I am doing so, that suddenly they have reinstated the not only
> inane policy of charging far too much for an esn change-----yes, I am
> happy it's now no charge, but for how long; this is at least 3
> instances they have changed their policy, and have never to the best
> of my knowledge, given any reason for it. It's just screw you, we
> don't like you anyway. Like someone else posted, how could one reason
> giving away a $36 service fee for free, or even worse the reverse of
> suddenly charging $36 for something that had been free the day
> before---why not make it a consistent charge of say $5 or $10 and keep
> it substancially the same.
>
> In any case, let's enjoy if for the next 2or 3 months till again, 30
> seconds of work is suddenly $36---it would also be nice if the online
> esn changer would work like verizon's does.
If I remeber correctly, an existing customer can qualify for equipment
discount based primarlily on how long the current phone has been in
use(have to have same phone for I believe 18 months)--so if you have
had service for maybe 2 or 3 years, never getting a discount for a 2nd
phone from sprint, yet you have done an esn change(s) for whatever
reason, ie, you and your wife exchanged phones, you bought one from
ebay, etc--then you don't qualify for the $150 discount--there would
appear to be more gained (for sprint) for giving away the almost
"no-cost" esn change, but not allowing the $150 phone discount --there
may be some discussion as to the true cost of the esn change, but it
is quite easy to calculate the out of pocket cost of the $150---also
allowing the free esn changes for a peroid of time (which has been the
pattern) wipes out a lot of the customers who would qualify for the
$150--then after a certain peroid of time, re-instate the esn charge,
to gouge extra fees --and then we do it all over again.
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