AT&T mis-bills, was: Sprint lamely plays "Its costly" card.

In <[email protected]> "Scott Stephenson" <[email protected]> writes:

>Actually, it came out of complaints only from people trying to get the
>double billing corrected- they were being offered alternatives during the
>call.

Given the thousands, or more likely, hundreds of thousands/millions of
improper bills that AT&T sent out to former or non customers (and
cheerfully cashing the payments that ten or 20 percent of the people
sent in), I'd say this "punishment" against the company was minimal.

Also, this was not just in Florida which would have been ugly enough. It
was a nationwide practice. And it wasn't just a single batch of bills.

If, say, Moe's Towing and Telephone service sent out 100,000 fake bills
(and got a reply rate of 5%), Moe and Curly would would be enjoying their
next meals courtesy of the State.

--
_____________________________________________________
Knowledge may be power, but communications is the key
[email protected]
[to foil spammers, my address has been double rot-13 encoded]

---

› See More: AT&T mis-bills, was: Sprint lamely plays "Its costly" card.

"danny burstein" <[email protected]> wrote in message
news:[email protected]...
> In <[email protected]> "Scott Stephenson"
<[email protected]> writes:
>
> >Actually, it came out of complaints only from people trying to get the
> >double billing corrected- they were being offered alternatives during the
> >call.
>
> Given the thousands, or more likely, hundreds of thousands/millions of
> improper bills that AT&T sent out to former or non customers (and
> cheerfully cashing the payments that ten or 20 percent of the people
> sent in), I'd say this "punishment" against the company was minimal.

None of what you guessed at was even close to accurate:

http://money.cnn.com/services/ticker...5117.07790.htm

>
> Also, this was not just in Florida which would have been ugly enough. It
> was a nationwide practice. And it wasn't just a single batch of bills.

Yes, it was a single batch of bills. You might want to research a little
more.

>
> If, say, Moe's Towing and Telephone service sent out 100,000 fake bills
> (and got a reply rate of 5%), Moe and Curly would would be enjoying their
> next meals courtesy of the State.
>

In <[email protected]> "Scott Stephenson" <[email protected]> writes:

>None of what you guessed at was even close to accurate:

>http://money.cnn.com/services/tickerheadlines/prn/
nyw171.P2.05262004175117.07790.htm

How many years did Worldcom/MCI do this stuff before their whole house of
cards came atumblin down?

I'm not going to waste any more keystrokes. the facts are out there in the
complaints and settlements with a dozen (or more, by now) State PSCs and
similar groups.


--
_____________________________________________________
Knowledge may be power, but communications is the key
[email protected]
[to foil spammers, my address has been double rot-13 encoded]

"danny burstein" <[email protected]> wrote in message
news:[email protected]...
> In <[email protected]> "Scott Stephenson"
<[email protected]> writes:
>
> >None of what you guessed at was even close to accurate:
>
> >http://money.cnn.com/services/tickerheadlines/prn/
> nyw171.P2.05262004175117.07790.htm
>
> How many years did Worldcom/MCI do this stuff before their whole house of
> cards came atumblin down?

Wasn't talking about Worlcom- the topic was AT&T.

>
> I'm not going to waste any more keystrokes. the facts are out there in the
> complaints and settlements with a dozen (or more, by now) State PSCs and
> similar groups.
>

Hmmmm- haven't seen any others.