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- 11-18-2004, 11:45 PM #1NotanGuest
Notan wrote:
>
> I recently moved from one state to another and decided to
> change my Sprint PCS phone number.
>
> After speaking to CS, and going through a relatively painless
> process, I thought all was good.
>
> I was wrong.
>
> I just received an e-mail, reviewing my services. It seems
> that, in changing one's number, all services revert back
> to one's "basic" plan. All "bonuses" are stripped, and, to
> add insult to injury, you're automatically signed to a one
> year contract.
>
> While they're supposed to tell you this, up front, the CS
> Rep., that I spoke to, didn't.
>
> After dealing with the folks at Retention, I managed to reclaim
> the services that I "lost," but not before having to agree to
> another contract.
>
> While Sprint happens to have very good coverage in the areas
> that I frequent, and the minutes/charges are better than any
> other carriers, I'm left with a very bitter taste in my mouth.
>
> Notan
Uhhh, that was supposed to be "FOREWARNED."
Notan
› See More: PCS number change? BE FORWARNED!
- 11-19-2004, 02:44 AM #2Guest
Re: PCS number change? BE FORWARNED!
Also be aware that a number change can result in problems with your
service such as roaming authentication, picture mail, PCS e-mail,
callers getting a "temporarily not in service" message when calling
you, etc. Hopefully your MSID and MDN are still the same number.
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