8100 Update in Hampton Roads area...

Phillipe <[email protected]> wrote in message news:<[email protected]>...
> In article <[email protected]>,
> John Goerzen <[email protected]> wrote:
>
> > Interesting... I just went to a Sprint store in Kansas just before
> > closing time yesterday. They confirmed they did have the 1.115SP
> > update, but that it takes 1.5 hours to apply. So I could leave my
> > phone overnight. I declined to do that, since we live quite some
> > distance from the nearest Sprint store -- but he said that if I bring
> > it in earlier in the day, they can apply it and I can drop by later to
> > pick it back up.
>
> 90 minutes? Do they manually update it Byte by Byte?


Give them a break... !

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Phillipe <[email protected]> wrote in article
<[email protected]>:

> 90 minutes? Do they manually update it Byte by Byte?

You think he was the only person in Kansas city who wanted an update,
testing, or any kind of technical service?

So, lets say on average it takes 15 minutes to do a software update. 4
people ahead of him, they assume 20 minutes each, incase it takes them a
few minutes to get it going, guess what, we're at 1 hour 20 minutes PLUS
his 15-20 minutes.

No, they don't do it byte by byte, they have other people to wait on,
you can't just walk in and demand to be first that would be unfair to
everyone who was waiting, and then contribute to your extreme
anti-Sprint PCS attitude.

Hey, good for news! Its a win-win situation for your argument!

It takes too long OR they'll let those waiting wait longer to get
someone else out!

[posted via phonescoop.com - free web access to the alt.cellular groups]

Lawrence Glasser <[email protected]> wrote in article
<[email protected]>:

> > In other words, they need to be out front selling phones, and doing
> > updates is a much lower priority.
>
> The Tech Support folks are not the same as those "out front."
>
> For someone who knows everything, I'm surprise you didn't know *that.*
>
> Larry

Exactly, Being a TSR, I'm rarely out on the floor, but if noone is in
the tech room, and a phone needs to be worked on, trust me, I'm back in
the tech room faster than you will notice.

[posted via phonescoop.com - free web access to the alt.cellular groups]