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- 09-08-2003, 04:01 PM #1PhillipeGuest
Email from Sprint Customer Care
You will not be charged any early termination fee on cancellation of
your services as you do not agree to the increase in Federal Number
Pooling and Portability fee.
For cancellation of your services, please contact our Customer
Solutions by dialing *2TALK from your PCS Phone or 1-888-788-4727
from a landline phone and our specialist will assist you with the
issue.
We appreciate your relationship with us, and look forward to serving
you in the future.
Sprint strives to provide you with the best customer service
possible. Based on your experience with this particular interaction,
please take a few minutes to fill out a customer satisfaction survey
by selecting the link below. Thank you very much.
https://esurvey.advanis.ca/ecare/
› See More: SprintPCS will let you out of contract ! ?
- 09-08-2003, 04:29 PM #2letsgoflyers81Guest
Re: SprintPCS will let you out of contract ! ?
You might have to fight for it. Also, keep in mind that the Advantage
Agreement only lets you out if it's been less than 30 says since the
billing date of the first invoice with the charge and if you haven't
paid it yet.
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 09-08-2003, 04:29 PM #3Thomas T. VeldhouseGuest
Re: SprintPCS will let you out of contract ! ?
"letsgoflyers81" <[email protected]> wrote in message
news:[email protected]...
>
> You might have to fight for it. Also, keep in mind that the Advantage
> Agreement only lets you out if it's been less than 30 says since the
> billing date of the first invoice with the charge and if you haven't
> paid it yet.
>
Where have you been? It was obvious that WLNP was used to get out of the
plan.
Tom Veldhouse
- 09-08-2003, 05:36 PM #4lungbutterGuest
Re: SprintPCS will let you out of contract ! ?
tom,
you're absolutely correct. $0.63 is not a showstopper. i did want out
for other reasons including sprint's lack of support for bluetooth
phones and on-going issues with my vision account.
lb
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 09-10-2003, 03:18 PM #5lungbutterGuest
Re: SprintPCS will let you out of contract ! ?
Apparently so.
I just called and called my account with Sprint based on the number
portability fee issue, and was let out without paying the early
termination fee.
lb
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 09-10-2003, 03:18 PM #6Thomas T. VeldhouseGuest
Re: SprintPCS will let you out of contract ! ?
"lungbutter" <[email protected]> wrote in message
news:[email protected]...
>
> Apparently so.
>
> I just called and called my account with Sprint based on the number
> portability fee issue, and was let out without paying the early
> termination fee.
>
> lb
You must have really wanted out to use the $0.63 monthly fee (or $1.10 as
you might have thought it actually was) as the reason to do so. Last week I
would have jumped ship in a heartbeat, but now that my temper has cooled, I
don't see a decent alternative in Minnesota, so I must stay for now
Besides ... I like my phone number ... so do my customers and business
contacts (and a few Anoka county public service recipients as well .. there
number is 422 not 442 ... duh!).
Tom Veldhouse
- 09-10-2003, 03:26 PM #7KC2KSZGuest
Re: SprintPCS will let you out of contract ! ?
do you have a name of the rep who sent you the e-mail??
- 09-10-2003, 03:26 PM #8Kash76Guest
Re: SprintPCS will let you out of contract ! ?
Tom, a fellow Twin City resident. Cool.
--
Thanks,
Kash76
"Thomas T. Veldhouse" <[email protected]> wrote in message
news:[email protected]...
>
> "lungbutter" <[email protected]> wrote in message
> news:[email protected]...
> >
> > Apparently so.
> >
> > I just called and called my account with Sprint based on the number
> > portability fee issue, and was let out without paying the early
> > termination fee.
> >
> > lb
>
> You must have really wanted out to use the $0.63 monthly fee (or $1.10 as
> you might have thought it actually was) as the reason to do so. Last week
I
> would have jumped ship in a heartbeat, but now that my temper has cooled,
I
> don't see a decent alternative in Minnesota, so I must stay for now
> Besides ... I like my phone number ... so do my customers and business
> contacts (and a few Anoka county public service recipients as well ..
there
> number is 422 not 442 ... duh!).
>
> Tom Veldhouse
>
>
- 09-10-2003, 03:45 PM #9PhillipeGuest
Re: SprintPCS will let you out of contract ! ?
In article <Uaf%[email protected]>,
"KC2KSZ" <[email protected]> wrote:
> I cancelled yesterday 8/14. No questions asked I will not be charged a
> termination fee.
>
> I am a happy verizon wireless customer
>
> Bob
I am hopeful all these folks that have been promised no Termination Fee
in fact won't be charged one.
- 09-10-2003, 03:45 PM #10p laneGuest
Re: SprintPCS will let you out of contract ! ?
I am not being smart with this question, and I have both Sprint and
Verizon services--but what was the gain in the termination--If you are
going to have cell service, and in reality with the various plans both
companies have the service is very similar, but I believe that Verizon
is at least somewhat higher in most plans--you will have to have a
contract with verizon or sprint, both will eventually charge for this
number port thing--you were at least partially thru the sprint contract,
now yup have a brand new verizon contract, which will very difficult to
cancel, and you probably had to buy another phone of some type--all over
63 per month.
The reason I ask, is that I am tempted to call about the extra charges
too, and probably will--but my goal would be to get more minutes or some
other good upgrade without extra charge --this would make me an even
happier sprint customer
--but I guess if I had just one cell service, it would be veriizon--but
this is due to the fringe area I live in--Just wanted to get your and
other folks views on what the end goal is ..thanks
"KC2KSZ" <[email protected]> wrote in article
<Uaf%[email protected]>:
> I cancelled yesterday 8/14. No questions asked I will not be charged a
> termination fee.
>
> I am a happy verizon wireless customer
>
> Bob
>
>
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