Useful SprintPCS Phone Numbers

Claire: *2 on your cell (no time charge)

Customer Service
1-888-211-4727
1-888-788-4727
1-877-909-4806

Recorded Announcement about Fees:
1-866-770-6690

Customer Service for "Business Customers"
1-888-788-4727

SprintPCS Corporate Marketing:
1-913-762-6000

Customer Service without Claire -
1-800-658-7564
1-800-822-7564

Vision Support
1-877-228-2257

Orders for phones and Accessories
1-888-253-1315

Sprint PCS Premiums (ask for refund for unsatisfactory download games -
max 2 $5 credits per billing cycle)
1-877-788-0743

Sprint PCS Corporate HQ
1-800-829-0965 (Or directly to Executive Services
at 817-215-3069,
817-215-3070,
817-215-3071,
817-215-3072,
817-215-3073,
817-215-3074,
817-215-3075,
817-215-3076,
817-215-3077,
817-215-3078,
817-215-3079,
817-215-3080)

Retention - Negotiate a better plan: see Retention FAQ
1-866-762-0468

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› See More: Useful SprintPCS Phone Numbers

Sprintposter <[email protected]> wrote:
> Sprint PCS Corporate HQ
> 1-800-829-0965 (Or directly to Executive Services
> at 817-215-3069,

Sprint is headquartered in Overland Park, Kansas (Area code 913). I find
it interesting that the Exec Services department is somewhere in the Dallas/
Fort Worth area (area code 817).

--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]

They do have a call center in Fort Worth I think..
--
Statements made by me are of my opinion and knowledge, and do not
express those by Verizon Wireless(R).
Any information I give is subject to change without notice, and may not
be completely accurate.


Steven J Sobol <[email protected]> wrote in article
<[email protected]>:
> Sprintposter <[email protected]> wrote:
> > Sprint PCS Corporate HQ
> > 1-800-829-0965 (Or directly to Executive Services
> > at 817-215-3069,
>
> Sprint is headquartered in Overland Park, Kansas (Area code 913). I find
> it interesting that the Exec Services department is somewhere in the Dallas/
> Fort Worth area (area code 817).
>
> --
> JustThe.net Internet & Multimedia Services
> 22674 Motnocab Road * Apple Valley, CA 92307-1950
> Steve Sobol, Proprietor
> 888.480.4NET (4638) * 248.724.4NET * [email protected]

[posted via phonescoop.com]

VZW Guy <[email protected]> wrote:
>
> They do have a call center in Fort Worth I think..

Then I wonder if they're set up like Verizon - Verizon has a regional
executive relations office and regional vice presidents for each operating
area. In which case, those Texas numbers won't help anyone except the people
normally served by that call center.

--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]

"Steven J Sobol" <[email protected]> wrote in message
news:[email protected]...
> VZW Guy <[email protected]> wrote:
> >
> > They do have a call center in Fort Worth I think..
>
> Then I wonder if they're set up like Verizon - Verizon has a regional
> executive relations office and regional vice presidents for each operating
> area. In which case, those Texas numbers won't help anyone except the
people
> normally served by that call center.
>
> --
> JustThe.net Internet & Multimedia Services
> 22674 Motnocab Road * Apple Valley, CA 92307-1950
> Steve Sobol, Proprietor
> 888.480.4NET (4638) * 248.724.4NET * [email protected]


There executive services may be set up that way, but with *2 you may get
someone from any call center. I remember calling back to tell them that
Manger A had told me he would call me back, only to be told, "Manager A
doesn't work in this call center, nothing we can do."

Justin wrote:
>
> "Steven J Sobol" <[email protected]> wrote in message
> news:[email protected]...
> > VZW Guy <[email protected]> wrote:
> > >
> > > They do have a call center in Fort Worth I think..
> >
> > Then I wonder if they're set up like Verizon - Verizon has a regional
> > executive relations office and regional vice presidents for each operating
> > area. In which case, those Texas numbers won't help anyone except the
> people
> > normally served by that call center.
> >
> > --
> > JustThe.net Internet & Multimedia Services
> > 22674 Motnocab Road * Apple Valley, CA 92307-1950
> > Steve Sobol, Proprietor
> > 888.480.4NET (4638) * 248.724.4NET * [email protected]
>
> There executive services may be set up that way, but with *2 you may get
> someone from any call center. I remember calling back to tell them that
> Manger A had told me he would call me back, only to be told, "Manager A
> doesn't work in this call center, nothing we can do."

It's the same crap shoot if you call CS from a landline.

Larry

"Lawrence Glasser" <[email protected]> wrote in message
news:[email protected]...
> Justin wrote:
> >
> > "Steven J Sobol" <[email protected]> wrote in message
> > news:[email protected]...
> > > VZW Guy <[email protected]> wrote:
> > > >
> > > > They do have a call center in Fort Worth I think..
> > >
> > > Then I wonder if they're set up like Verizon - Verizon has a regional
> > > executive relations office and regional vice presidents for each
operating
> > > area. In which case, those Texas numbers won't help anyone except the
> > people
> > > normally served by that call center.
> > >
> > > --
> > > JustThe.net Internet & Multimedia Services
> > > 22674 Motnocab Road * Apple Valley, CA 92307-1950
> > > Steve Sobol, Proprietor
> > > 888.480.4NET (4638) * 248.724.4NET * [email protected]
> >
> > There executive services may be set up that way, but with *2 you may get
> > someone from any call center. I remember calling back to tell them that
> > Manger A had told me he would call me back, only to be told, "Manager A
> > doesn't work in this call center, nothing we can do."
>
> It's the same crap shoot if you call CS from a landline.
>
> Larry

I don't doubt that, or with another carrier, as well. In fact, I'd be
surprised if it was any different with any of the other carriers.

Justin <[email protected]> wrote:

> I don't doubt that, or with another carrier, as well. In fact, I'd be
> surprised if it was any different with any of the other carriers.

With Verizon, as far as I personally can tell, you get the call center
designated to handle the area from which you are calling *611. Every time.

Like, from here you'd always get Irvine... from Cleveland you'd always get
Dublin, Ohio, down near Columbus.

--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]

You are correct.. depending on which region of the united states you are
in with Verizon Wireless, you will get the designated call center for
the region each time you call *611.

--
Statements made by me are of my opinion and knowledge, and do not
express those by Verizon Wireless(R).
Any information I give is subject to change without notice, and may not
be completely accurate.


Steven J Sobol <[email protected]> wrote in article
<[email protected]>:
> Justin <[email protected]> wrote:
>
> > I don't doubt that, or with another carrier, as well. In fact, I'd be
> > surprised if it was any different with any of the other carriers.
>
> With Verizon, as far as I personally can tell, you get the call center
> designated to handle the area from which you are calling *611. Every time.
>
> Like, from here you'd always get Irvine... from Cleveland you'd always get
> Dublin, Ohio, down near Columbus.
>
> --
> JustThe.net Internet & Multimedia Services
> 22674 Motnocab Road * Apple Valley, CA 92307-1950
> Steve Sobol, Proprietor
> 888.480.4NET (4638) * 248.724.4NET * [email protected]

[posted via phonescoop.com]

"VZW Guy" <[email protected]> wrote in message
news:[email protected]...
> You are correct.. depending on which region of the united states you are
> in with Verizon Wireless, you will get the designated call center for
> the region each time you call *611.

Partially correct.

VZW routes calls based on the number to the appropriate call center. For
example, if you have a KC area # 816-560-xxxx, for example, and you're in LA
and call 611/*611, you'll get local KC customer service, not LA.

If you're in KC with an LA number, you'll get LA customer service, not
Kansas City.

>
> --
> Statements made by me are of my opinion and knowledge, and do not
> express those by Verizon Wireless(R).
> Any information I give is subject to change without notice, and may not
> be completely accurate.
>
>
> Steven J Sobol <[email protected]> wrote in article
> <[email protected]>:
> > Justin <[email protected]> wrote:
> >
> > > I don't doubt that, or with another carrier, as well. In fact, I'd be
> > > surprised if it was any different with any of the other carriers.
> >
> > With Verizon, as far as I personally can tell, you get the call center
> > designated to handle the area from which you are calling *611. Every
time.
> >
> > Like, from here you'd always get Irvine... from Cleveland you'd always
get
> > Dublin, Ohio, down near Columbus.
> >
> > --
> > JustThe.net Internet & Multimedia Services
> > 22674 Motnocab Road * Apple Valley, CA 92307-1950
> > Steve Sobol, Proprietor
> > 888.480.4NET (4638) * 248.724.4NET * [email protected]
>
> [posted via phonescoop.com]