Sprint: A good story gone bad (long)

Phillipe2004 wrote:
> *In article <[email protected]>,
> [email protected] (Big Poppa) wrote:
>
> > Actually Sprint just saw
>
> Your story keeps changes with time. When you first confessed 2
> months
> you fully admitted your guilt. You gonnas make me do a Google search?
> *

In case you were just tuning in, Phill, Justin, and Phillipe are three
moronic trolls that just lie and bash about people who are here to help
others.

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› See More: Sprint: A good story gone bad (long)

Phillipe2004 <[email protected]> wrote in article
<[email protected]>:
> In article <[email protected]>,
> [email protected] (Big Poppa) wrote:
>
> >
> >
> > Phillipe2004 <[email protected]> wrote in article
> > <[email protected]>:
> > > In article <[email protected]>,
> > > [email protected] (Big Poppa) wrote:
> > >
> > > > Whats so wrong about not PUBLICLY offering a plan that is not for EVERY
> > > > CUSTOMER. If it was advertised, then no one would activate service
> > > > unless they could get the plan.. I personally hope they do away with
> > > > them..They are nothing but a drag on the company as cause profit loss.
> > > >
> > > > And I have never said I was always 100% at any time.. I said I "pretty
> > > > much" knew when someone was lying. that means some may have been REAL
> > > > good liers enuff to fool me.
> > >
> > > Totally delusional. You know better than Sprint. All you know
> > > is how to try to cheat them on referrals.
> > >
> > >
> > > When Ford gives an extra $1000 loyality rebate, its not a
> > secret.
> >
> > Prove to me I cheated out of referals.
>
> I dont have to. You confessed to it.

Show me were I have Said "I cheated Sprint" I have never cheated Sprint.

[posted via phonescoop.com]

Yeah do a google search

Phillipe2004 <[email protected]> wrote in article
<[email protected]>:
> In article <[email protected]>,
> [email protected] (Big Poppa) wrote:
>
> > Actually Sprint just saw
>
> Your story keeps changes with time. When you first confessed 2 months
> you fully admitted your guilt. You gonnas make me do a Google search?

[posted via phonescoop.com]

Phillipe2004 <[email protected]> wrote in article
<[email protected]>:
> In article <[email protected]>,
> [email protected] (Big Poppa) wrote:
>
> > Actually Sprint just saw
>
> Your story keeps changes with time. When you first confessed 2 months
> you fully admitted your guilt. You gonnas make me do a Google search?

I have always said they fired me becuz of referals.. but never once did
they proove they were invalid referals.. they never called to check them
out.. They just saw a large number of them, and more or less assumed I
was doing the same thing as most others were doing, by randomy going
through numbers untill one comes up able to be refered..
Every person I refered was refered by me, or had given THIER permission
to me to say I referred them.

[posted via phonescoop.com]

Scott Stephenson wrote:
>
> Not providing public details of their retention program is no different than
> any other company- they all have them, and they don't publish the details.
> Ever try to stop service with AOL, DishTV, your cable company or your long
> distance provider- they all have' special deals' to entice you to stay.

The only problem with that scenario is that the retention offer comes too late
to do any good. If I wanted to stop my DirecTV service, you can bet that
by the time I call DirecTV, I would already have contracted with the local cable
provider for new service. My family would run me out of town if TV service
lapsed for a day or more!
My point is, providers should publicize retention plans, or openly offer
discounts to long-time customers.

--
John Richards

In article <[email protected]>,
"John Richards" <[email protected]> wrote:

> Scott Stephenson wrote:
> >
> > Not providing public details of their retention program is no different
> > than
> > any other company- they all have them, and they don't publish the details.
> > Ever try to stop service with AOL, DishTV, your cable company or your long
> > distance provider- they all have' special deals' to entice you to stay.
>
> The only problem with that scenario is that the retention offer comes too
> late
> to do any good. If I wanted to stop my DirecTV service, you can bet that
> by the time I call DirecTV, I would already have contracted with the local
> cable
> provider for new service. My family would run me out of town if TV service
> lapsed for a day or more!
> My point is, providers should publicize retention plans, or openly offer
> discounts to long-time customers.


Thats what I advocate. Otherwise you piss off people at both ends. Those
that left cause they didnt know about Retention plans, and those that
stayed and found out they should have asked for free PCS to PCS minutes
cause they would have gotten them.

If General Motors offers an extra $1000 Loyalty rebate, its no secret.

In article <[email protected]>,=20
[email protected] says...
> My point is, providers should publicize retention plans, or openly offer
> discounts to long-time customers.
>=20
>=20

I disagree with publicizing them. If they get openly publicized, they=20
wind up hurting the normal plans because start to expect them instead of=20
the regular plans. They, in effect, cease to become retention tools.

However, I *do* agree that we should be more proactive about it. I'm=20
hoping some of the recent initiatives sent to customer to offer 8PM N&W=20
plans are an indication that the higher-ups are *starting* to understand=20
that.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.