Cingular Phone Insurance problems HELP

I purchased my sony s710a last year around the same time. It was at the time and still is a 400+ dollar phone. Well today a year later I decided this ones had enough and I called cingular to get it replaced. I expected it to be either replaced or something of similar monetary value be substituted in its place. Well to my suprise they told me they would replace it only with something with similar features. My option with the customer service representative was one phone the samsung d807. Though a nice phone its less than half of the price I paid for mine, and its not nearly as cool. I found this unacceptable so I asked to speak to a manager. The manager on hand after a brief but cool rebutall that this wasnt comparable told me that she would give me a one time offer of a moto sliver. She also went as far as to say that if I didnt take it today that I wouldnt get that deal again. This is clearly another example of the big company running over the little guy. I wouldnt have paid the 4.99 for 12 months and then the 50 deductable if I knew they were going to give me something half the price. Thats just outrageous.

I wasnt to know if anyone here has had a similar problem and what they did about it. Im the aggressive type that just wont take **** like this. There is no way in hell I will be keeping cingular when my contract ends if they dont make good and fix this problem.

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