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Back Up App Data:
- Tap Apps on the home screen
- Go to Settings
- Tap Backup & reset under Personal
- Enable Back up my data to back up Wi-Fi passwords, account data, and settings to your Google account
- Turn on Automatic restore to allow your account to restore app data automatically upon reinstallation
NOTE: App data will also be automatically restored once you sign in with your Google account for the first time, such as after a factory reset.
Back Up Contacts to Your Account:
- Open Settings
- Scroll to and tap Accounts
- Select the account you want to use for the contact backup
- Tap Menu > Sync now
NOTE: The contacts synced with your account will be restored automatically when you first sign in with your Google backup account, such as after a factory reset.
Back Up Contacts on Storage:
- Tap Apps on the home screen
- Launch Contacts
- Tap Menu > Import / Export
- Select to Export to storage or SD Card if available
- Follow the on-screen steps to complete the backup
NOTE: To restore contacts from storage / SD, follow the steps above and select Import from.
Back Up Media Files on a Windows PC:
- Establish a USB connection between the Alcatel Pop 3 (5) and PC
- Swipe the Notification bar down and turn on Media sync (MTP) if necessary
- Open the File Explorer on the computer
- Locate the media files on your phone and copy them
- Paste the files in the desired backup location on your computer
- After the transfer is done, eject the phone storage from the system tray and safely disconnect the device from the USB cord
Restore Media Files from a Windows PC:
- Connect the Alcatel to your PC via USB
- If necessary, make sure Media sync (MTP) is turned on in the notification area
- Open the File Explorer on the PC
- Navigate to the media file backups and copy them
- Transfer the backups to your phone storage, preferably in the folders they originate from
- Once the transfer is complete, eject the phone storage from the system tray to safely disconnect the phone from the USB
› See More: Alcatel Pop 3 (5): Back Up and Restore Personal Data
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