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Clear App Cache/Data:
NOTE: If an app causes issues or takes up too much storage inexplicably, you can try fixing it by clearing the app cache or data. WARNING! When clearing an apps data, all of your personal data stored within the app will be deleted, including save files, custom settings, login data etc. To avoid losing personal app data, clear ONLY the cache.
- Swipe up from the bottom of the home screen
- Open Settings
- Go to Apps & Notifications
- Ensure All apps is selected
- Tap the desired app
- Access Storage and tap Clear cache
- If clearing the app cache didnt fix the problems, tap Clear data (check the Warning above)
Reset Network and App Settings, Factory Reset:
NOTE: Make sure youve backed up all of your data before factory resetting the phone.
- Launch Settings
- Go to System and tap Reset options
- To reset network settings access Reset Wi-Fi, Mobile & Bluetooth then tap Reset settings two times
- To reset app settings tap Reset app preferences > Reset apps
- To factory reset the device, tap Erase all data (factory reset) > reset phone > Erase everything
Remove Apps in Safe Mode:
NOTE: If a third-party app causes issues and prevents you from removing it, you should be able to uninstall the app while in Safe Mode where all third-party apps are disabled by default.
- Press and hold Power
- From the power management pop-up, tap and hold Power off
- Wait for the device to reboot and you should see a Safe Mode watermark in the lower area of the home screen
- To remove an app, open Settings and go to Apps & Notifications
- Ensure All apps is selected
- Tap the desired app and then tap Uninstall > OK
- To exit Safe Mode, press and hold Power and tap Restart
› See More: RAZER Phone 2: Clear App Cache/Data; Factory Reset; Uninstall Apps in Safe Mode
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