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Clear App Cache/Data:
NOTE: If an app causes problems or takes up too much storage inexplicably, you can try fixing it by clearing its cache or data. WARNING! By clearing an apps data, you will delete all of your personal data stored within the app, including user profiles, custom settings, login data etc. To avoid losing personal app data, clear the app cache only.
- Open Settings and go to Apps & Notifications
- Switch to See all apps
- Select the desired app and tap Storage
- Tap Clear cache
- If this didnt help, tap Clear data instead (check the WARNING above to avoid losing data)
Reset Network and App Settings, Factory Reset:
NOTE: Back up all of your data before factory resetting the phone in order to avoid losing it.
- Open Settings
- Access System
- Tap Reset options
- To reset network settings, access Reset Wi-Fi Mobile & Bluetooth
- Tap Reset two times to confirm
- To reset app settings, tap Reset app preferences > Reset apps
- To factory reset the phone, tap Erase all data (Factory Reset) > Reset phone
- Tap Erase everything to confirm
Reboot to Safe Mode and Uninstall Apps:
NOTE: If youre having issues uninstalling third-party apps, you can try removing them while in Safe Mode. In this mode, third-party apps are disabled by default.
- Press and hold Power on the home screen
- From the power management pop-up, tap and hold Power off
- After the phone finishes rebooting, a Safe Mode watermark should be shown in the lower area of the home screen
- Open Settings and go to Apps & Notifications
- Switch to See all apps if necessary
- Select the desired app
- Tap Uninstall > OK
- To Exit Safe Mode, reboot the phone as you would do normally
› See More: BLU Vivo One Plus (2019): Clear App Data/Cache; Factory Reset; Reboot into Safe Mode
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