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Clear App Data/Cache:
NOTE: If an app causes issues, you can try fixing the problems by clearing its cache or data. WARNING! When you clear an apps data, all of your personal data stored within the app will be deleted, such as custom settings, user profiles, login data etc. To avoid losing personal app data, clear only the app cache.
- Open Settings
- Access Apps & Notifications
- Switch to See all apps and select the desired app
- Tap Storage > Clear cache
- If clearing the cache didnt help, tap Clear data instead (check the Warning above)
Reset Network and App Settings, Factory Reset:
NOTE: Ensure youve backed up all of your data before factory resetting the device.
- Open Settings and access System
- Tap Reset options
- To reset network settings, go to Reset Wi-Fi Mobile & Bluetooth
- Tap Reset twice
- To reset app settings, go to Reset app preferences and tap Reset apps
- To factory reset the phone, tap Erase all data (factory reset) > Reset phone > Erase Everything
Reboot to Safe Mode and Remove an App:
NOTE: If a third-party app causes issues and prevents you from removing it, you should be able to uninstall the app while in Safe Mode, where all third-party apps are disabled by default.
- Press and hold Power on the home screen
- In the power management pop-up, tap and hold Power off
- Wait for the device to finish rebooting and once done, a Safe Mode watermark should be visible in the lower area of the home screen
- Open Settings
- Access Apps & Notifications and switch to See all apps
- Select the desired app and tap Uninstall > OK
- To exit Safe Mode, reboot the phone normally
› See More: Titanium Jumbo 3: Clear App Cache/Data; Factory Reset the Phone; Uninstall Apps in Safe Mode
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