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Clear App Data/Cache:
NOTE: If an app causes issues or takes up too much storage, you can try fixing it by clearing the apps cache and/or data. WARNING! By clearing the apps data, all of your personal data stored within the app will be deleted. To avoid this, clear ONLY the app cache.
- Open Settings and access Apps & Notifications
- Switch to See all apps
- Select the desired app and tap Storage
- Tap Clear cache
- If clearing the app cache didnt fix the issues, tap Clear data
Reset Network and App Settings, Factory Reset the Device:
NOTE: To avoid losing personal data from the phone, ensure youve backed up all of your data before factory resetting it.
- Open Settings and go to System
- Tap Reset options
- To reset network settings, tap Reset Wi-Fi Mobile & Bluetooth then tap Reset two times
- To reset app settings, tap Reset app preferences > Reset apps
- To factory reset the device, tap Erase all data (Factory Reset) > Reset phone > Erase Everything
Reboot to Safe Mode and Remove Apps:
NOTE: If a third-party app causes problems and prevents you from uninstalling it, you should be able to uninstall the app while in Safe Mode where all third-party apps are disabled by default.
- Press and hold Power while viewing the home screen
- From the power management pop-up, tap and hold Power off and accept to boot to Safe Mode
- After the phone finishes rebooting, you should see a Safe Mode watermark in the lower area of the home screen.
- Open Settings and go to Apps & Notifications
- Switch to See all apps and select the desired app
- Tap Uninstall > OK
- To exit Safe Mode, reboot your phone normally
› See More: TECNO Camon 11: Clear App Data/Cache; Factory Reset the Phone, Boot to Safe Mode
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