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Clear App Cache / Data:
NOTE: In case one of your third party applications doesnt work as intended you might be able to fix this behavior by clearing the apps cache or data.
WARNING! Wiping an applications data will result in the deletion if all personal data stored within the app, including credit card information, saved games, profiles etc. Thus it is recommended to try and fix these issues by first clearing the apps cache.
- Tap Apps while viewing the home screen
- Access Settings and swipe to Phone"
- Tap Apps and swipe to the All tab
- Tap Clear cache. If necessary tap Clear data > OK
Clearing the Phones Cache Partition:
NOTE: In case your phone crashes, freezes, or otherwise doesnt work as intended, you can try fixing these problems by clearing the phones cache partition. Doing so can have similar positive effects as a factory reset, without worrying about the personal data stored on the internal memory.
- Press and hold the Power button
- Tap Power off
- With the smartphone turned off, press and hold the Volume Down button
- Press and release Power
- Once a black screen with red and blue text appears, release all hardware buttons
- From the aforementioned menu, press Volume down to navigate to and highlight Reboot to bootloader
- Press Power to select the highlighted option
- From the bootloader screen, press Volume Down to highlight Boot to Recovery Mode
- Press Power and then use Volume Down to highlight Wipe cache partition
- Press Power again and wait for the cache partition to be cleared
- At the Reboot system now message, press Power to reboot your device
NOTE: In case clearing the phones cache partition did not help, you can check out this thread for a full guide on how you can master reset the HTC One ME.
Enter Safe Mode and Remove an App:
NOTE: If one of your third party apps causes issues on your phone and prevents you from uninstalling it, you can easily remove it by first rebooting your phone in Safe Mode. In this mode all third party apps are disabled.
- Press and hold Power
- Under Phone Options tap and hold Power off
- When you receive the Reboot to save mode prompt, tap Restart
- Once the phone reboots in Safe Mode, tap Apps and go to Settings
- Swipe to Phone and tap Apps
- Select the application you want to remove and tap Uninstall > OK
› See More: HTC One ME: Clear App / Phone Cache; Reboot in Safe Mode
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