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Back Up App Data:
- Launch Settings
- Scroll to Personal and tap Backup and reset
- Tap Backup account
- Select an existing account or tap Google Account > Add account
- Sign in with your account and enable Backup account and Back up my data
Back Up Contacts on a Google or HTC Account:
- Make sure the phone is connected to an active Wi-Fi network
- Open Settings
- Scroll to Personal and tap Backup and reset
- Select HTC account or Google account
- Enable Automatic backup to allow the device to perform daily automatic backups over Wi-Fi
- To manually back up contacts, make sure Contacts is enabled and tap Back up now
Back Up Media Files on a Windows PC:
- Connect the HTC phone to the computer via USB
- Enable Media device / File Transfer at the prompt or from the Notification area
- Open the File Explorer on the computer
- Locate the media files on the phone storage
- Copy and transfer the files in the desired backup location on the PC storage
- Once the transfer is complete, eject the phone storage via system tray and safely disconnect the device from the USB cord
Back Up Media Files on a Mac Computer:
- Connect the Android phone to the PC via USB
- Enable Media device / File Transfer when prompted or from the Notification area
- Open the File Explorer on the Mac and use it to locate the media files on the phone storage
- Copy and transfer the files in the desired backup location on the Mac storage
- Once the transfer is done, eject the phone storage by dragging the virtual drive from the desktop and dropping it into the Trash can
- You can safely disconnect the device from the USB cord
› See More: HTC U11+: Back Up App Data, Contacts, and Media Files
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