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Clear App Data/Cache:
NOTE: If an application causes issues, you can try fixing it by clearing the apps cache or data. WARNING! When clearing the apps data, all of your personal data stored within the app will be deleted, including login data, user profiles, custom settings etc. To avoid losing personal app data, clear only the app cache.
- Open Settings
- Access Apps & Notifications
- Switch to See all apps and select the desired app
- Tap Storage > Clear cache
- If clearing the cache didnt solve the issues, tap Clear data (check the Warning above)
Reset Network and App Settings, Factory Reset the Device:
NOTE: Ensure youve backed up all of your data before factory resetting the device.
- Open Settings
- Access System
- Tap Reset options
- To reset network settings go to Reset Wi-Fi Mobile & Bluetooth
- Tap Reset two times
- To reset app settings, tap Reset app preferences > Reset apps
- To factory reset the phone, tap Erase all data (Factory reset) > Reset phone > Erase Everything
Reboot to Safe Mode and Remove Apps:
NOTE: If a third-party app causes issues and prevents you from uninstalling it, you should be able to remove the app from Safe Mode where all third-party apps are disabled by default.
- Press and hold Power on the home screen
- In the power management pop-up, tap and hold Power off
- Wait for the device to finish rebooting and you should see a Safe Mode watermark in the lower area of the home screen
- Open Settings
- Access Apps & Notifications and switch See all apps
- Select the desired app and tap Uninstall > OK
- Exit Safe Mode by rebooting the device normally
› See More: Kyocera DuraForce Pro 2: Clear App Cache/Data; Factory Reset; Remove Apps in Safe Mode
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