How-to: LG Q6+: Factory Reset via Settings or Android Recovery

WARNING! When you factory reset your device, all your personal data stored on the phone’s internal memory will be deleted. This includes media files, applications, downloaded content, contacts etc. Furthermore all settings will be restored to factory values, however, data located on the SIM and SD cards will not be affected.

NOTE: Before you reset the phone you can check this guide on how to back up data, and this thread for instructions on restoring data.

Factory Reset via Settings:

1. Launch “Settings”
2. Switch to “Tab view” if necessary and access “General”
3. Under “Phone management”, tap “Backup & reset”
4. Tick or clear the check boxes associated with “Automatic restore” and “Back up my data”
5. Tap “Backup account” and log in with, or create a backup account
6. Tap “Factory data reset”
7. When prompted, choose whether you want to “Erase SD Card” too
8. Tap “Reset phone” to proceed
9. If your device is lock screen-protected, enter your PIN/password/pattern and tap “OK”
10. Tap “Delete all” > “Reset” to confirm

Factory Reset via Recovery:

NOTE: If your device freezes, crashes, or otherwise doesn’t allow you to reset it via settings, you can try resetting the phone from the Android recovery menu, which can be accessed by performing the following:

1. Make sure the phone is powered off
2. Press and hold “Power” and “Volume down” at the same time
3. At the LG logo, quickly release and re-hold “Power”
4. At the “Factory data reset” screen, release all keys
5. In the menu, press “Volume down” to highlight “Yes” and press “Power” to confirm
6. At the “Erase all user data and restore default settings” prompt, highlight “Yes” and press “Power” again

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