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Clear App Cache/Data:
NOTE: If one of your applications doesnt work as intended, crashes, freezes, or takes up too much storage inexplicably, you can try fixing these issues by clearing the apps cache/data.
WARNING! When you clear an apps data, all your personal data stored in the app, including user profiles, login information, save files, settings etc. will be deleted. To avoid losing personal app data, clear ONLY the cache.
- Launch Settings
- Access General if necessary and go to Apps
- Select the desired app and tap Storage
- Tap Clear cache
- If clearing the cache didnt help, tap Clear data > OK (check the WARNING above)
Clear the Cache Partition:
NOTE: If your device crashes, freezes, runs out of storage inexplicably or otherwise doesnt work as intended and youre considering a factory reset, alternatively you can try solving these issues by clearing the phones cache partition. This can lead to results similar to a factory reset without losing personal data from the phone.
- Launch Settings
- Access Phone Management
- Go to Storage > Internal storage
- Wait for the phone to finish calculating the data
- Tap Cached data > Clear
NOTE: If clearing the cache partition didnt help, you can check this thread for a guide on how to factory reset the phone instead.
Reboot to Safe Mode and Uninstall an App:
NOTE: If you have installed a third-party app that causes problems and prevents you from removing it, you should be able to uninstall the app while in Safe Mode. In this mode, all third-party apps are disabled by default.
- Press and hold Power on the home screen
- From the power management pop-up tap and hold Power Off
- At the Reboot in Safe Mode prompt tap OK
- Once the phone reboots, a Safe Mode watermark should be shown in the lower area of the home screen
- To remove an app, first open Settings and then access Apps
- Go to All apps and select the desired application
- Tap Uninstall > OK
- To exit Safe Mode, simply reboot your device normally
› See More: LG Q7: Clear App Cache/Data; Wipe the Cache Partition; Reboot to Safe Mode
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