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Clear App Cache/Data:
NOTE: In case one of your apps crashes, freezes, takes up too much storage inexplicably or causes other issues and doesnt work as intended, you can try fixing these issues by clearing the apps cache or data.
WARNING! When you clear an apps data, all of your personal app data will be deleted, including user profiles, save files, personalized settings etc. To avoid losing personal app data, clear ONLY the app cache.
- Open Settings
- Access General
- Tap Apps and select the desired app
- Tap Storage > Clear cache
- If clearing the app cache didnt solve the issue, tap Clear data > OK (check the warning above)
Clear the Phones Cache Partition:
NOTE: If your device crashes, freezes, or doesnt work as intended and youre considering a factory reset, alternatively you can try solving these issues by clearing the phones cache partition. This can have results similar to a factory reset without the loss of personal data from the phone storage.
- Open Settings
- Go to Phone Management
- Tap Storage > Internal storage
- Wait for the phone to finish calculating the data
- Tap Clear data > Clear
NOTE: If clearing the cache partition didnt help, you can check this thread for a guide on how to factory reset the phone.
Reboot to Safe Mode and Remove an App:
NOTE: If one of your third-party apps causes issues and prevents you from removing it, alternatively you can uninstall the app while in Safe Mode where all third-party apps are disabled by default.
- Press and hold Power
- In the Power Management pop-up, tap and hold Power off
- At the Reboot to Safe Mode prompt, tap OK
- Once the phone finishes rebooting, a Safe Mode watermark should be visible in the lower area of the home screen
- To remove an app, open Settings and go to Apps > All apps
- Select the desired app
- Tap Uninstall > OK
- Once done, you can exit Safe Mode by rebooting the phone normally
› See More: LG V40 ThinQ: Clear App Cache/Data; Wipe the Cache Partition; Remove Apps in Safe Mode
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