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WARNING! When you factory reset the device, all of your personal data stored on the devices internal memory will be deleted, including ringtones and media files, contacts, downloaded content etc. Furthermore, all the settings will be restored to factory values but data located on the SIM and SD cards wont be affected.
NOTE: Before you factory reset the phone, you can check this thread for a guide on backing up data, and this thread for instructions on restoring data.
Factory Reset via Settings:
- Open Settings
- Go to Phone Management
- Tap Backup & Reset
- Tick or clear the Back up my data and Automatic Restore check boxes
- Access Backup account and select the desired account
- Tap Factory data reset
- Optionally, choose whether or not to Erase SD Card
- If your phone is protected by a lock screen, enter your password/PIN and tap Continue
- Tap Delete all > Reset
Factory Reset via Android Recovery:
NOTE: If your phone crashes, freezes, or otherwise is preventing your from resetting it via Settings, you can try resetting the device from the Android Recovery menu using hardware keys.
- Turn the phone Off then press and hold Power and Volume down simultaneously
- At the LG screen, release and quickly press Power
- At the Factory data reset screen release all the buttons
- Next, navigate the menu by pressing Volume down repeatedly and highlight Yes
- Press Power to select the highlighted option
- At the Erase all user data and restore defaults prompt, highlight Yes and press Power one last time to confirm
› See More: LG Q7 Alpha: Factory Reset via Settings or Recovery
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