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WARNING! By factory resetting your device, you will delete all of your personal data located on the phones internal memory. This includes custom ringtones and other media files, downloaded content, contacts etc. In addition, all of the settings will be restored to factory values but data located on the SD storage and SIM card wont be affected.
NOTE: Before factory resetting the device, you can check this thread for instructions on backing up data, and this thread for restoring data.
Factory Reset via Settings:
- Launch Settings
- Access Phone Management
- Tap Backup & Reset and tick or clear the Back up my data and Automatic Restore check boxes
- Go to Backup account
- Select the desired account and tap Factory data reset
- Optionally, you can choose whether or not to Erase SD Card
- If your device is protected by a lock screen, enter your PIN/password to proceed and tap Continue
- Tap Delete all > Reset to confirm
Factory Reset via Android Recovery:
NOTE: If your phone freezes, crashes, or otherwise prevents you from resetting it sing the method above, alternatively you can try resetting the device from Android Recovery using hardware buttons.
- Turn the phone OFF
- Press and hold Power and Volume down simultaneously
- At the LG screen, release and quickly press Power
- At the Factory data reset screen, release all the keys
- Navigate the menu by pressing Volume down and highlight Yes
- Press Power to select the highlighted option
- When prompted to Erase all user data and restore defaults highlight Yes
- Press Power to confirm and reset the device
› See More: LG Q9: Factory Reset via Settings or Android Recovery
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