I have a problem with my ROGERS cells phone or the ROGERS COMPANY?

My friend called me and on my cell phone and I picked it up and got dead air. It rang again and the same thing happened, Dead air? She then called me on my land line and told me who was the guy who answered my cell phone? I said, no man answered my cells phone I answered it and got dead air twice. I called ROGERS about this and they told me Yes this has happened to other people. Im just wondering how many other people this has happened too???

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