- 06-13-2014, 12:59 PM #1Newbie
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hi to all....I have the galaxy ace 2......recently I have been having problems with wifi......for no reason it will disconnect...when you try to reconnect phone reboots.... sometimes wifi says on but isn't???....phone will freeze during updates/dld's......after calling rogers I was told to factory default ...did this multiple times and everything seemed to be ok......but a few days later im back to square 1......I must admit I was using my phone without antivirus and thought I had one.....but when it was working I dl'd avast...and all seems fine..........rogers is saying I must repair or buy brand new at costs greater than what I paid for the phone....so im hoping you guys have an answer .....
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- 06-13-2014, 01:18 PM #2
- 06-13-2014, 01:37 PM #3Newbie
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Re: Galaxy Ace 2 wifi disconnect??
thnx..I did not back up anything in case of virus but I did factory default reset a few times until I got it working again...put avast on....everything good for almost a week and now acting up again...right now wifi says on in drop down menu and in settings screen...all says good ...but wifi not working????
- 06-16-2014, 08:14 AM #4
Re: Galaxy Ace 2 wifi disconnect??
I recommend you see what your wifi is doing with a wifi diagnostic app, like https://play.google.com/store/apps/d....wifi.analyzer
Have you tried connecting to different networks?
It's possible that something is misconfigured or damaged internally. With one of my older phones, the wifi would only work if I pressed hard on the back case. However, this was a very specific issue with the phone.
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