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WARNING! If you master reset the Galaxy On7, all personal data stored on the internal memory will be removed, including media files, downloads, contacts, ringtones, etc. Furthermore all settings will be restored to factory values.
NOTE: Before you master reset the phone you can visit this thread for a guide on how to back up data, and this thread for instructions on how to restore data on the Galaxy On7.
Factory Reset via Settings:
- Open the apps drawer
- Go to Settings
- Scroll to Personal and tap Backup and reset
- Optionally, enable or disable Back up my data and Restore
- Tap Factory data reset > Reset device
- In case your phone is protected by a lock screen, enter the security credentials to proceed
- Tap Continue and press Delete all to confirm and reset the phone
Factory Reset via Settings:
NOTE: In case you are unable to master reset the phone using the method above, you should be able to reset it via recovery. The recovery menu can be accessed by performing a combination of physical button presses.
- Turn off the phone
- Press and hold Volume Up and Home at the same time, then press and hold Power too
- At the Samsung splash screen, release the Power button
- At the Android logo screen, release Volume Up and Home and wait for the Android system recovery menu to load
- From the Recovery menu, press Volume down repeatedly to highlight wipe data / factory reset
- Press Power to select the highlighted option
- Press Volume down to highlight Yes delete all user data
- Press Power to select the highlighted option
- Wait for the reset to complete, and Reboot system now should be then highlighted
- Press Power to reboot your device
Check for OS Updates:
NOTE: After a fresh factory reset you should verify if a new software update is available for download on your phone. To do this:
- Tap Apps on the home screen
- Open Settings
- Scroll down to System
- Tap About device
- Check the software version and whether a newer one is available. If so, follow the on-screen instructions to download and install it
› See More: Samsung Galaxy On7: Master Reset via Settings / Recovery; Check for OS Updates
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