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WARNING! Master resetting your phone will result in the deletion of all personal data stored on the devices internal memory, including contacts, ringtones, media files, downloaded content etc. In addition, all settings will be restored to factory values.
NOTE: Before resetting the phone, you can visit this thread for instructions on how you can back up data. You can also check this thread for instructions on how to restore data on the Galaxy A7.
Master Reset via Settings:
- Tap Apps on the home screen
- Open Settings
- Tap Backup and reset under Personal
- Optionally, turn on or off Back up my data and Restore
- Tap Factory data reset > Reset device
- If a lock screen is enabled, enter the necessary PIN / pattern / password to proceed
- Tap Continue > Delete all to confirm
Master Reset via Recovery:
NOTE: If the phone prevents you from resetting it via Settings, you can try resetting the device from the Recovery menu, which can be accessed by performing a combination of button presses:
- Make sure the phone is turned off
- Press and hold Power, Home and Volume Up simultaneously
- At the Samsung logo, release Power
- At the Android logo, release the other two buttons as well
- After a few moments the Android system recovery menu should appear
- From here, press Volume down repeatedly to navigate to, and highlight Wipe data / factory reset
- Press Power to select the highlighted option
- Highlight Yes delete all user data and press Power
- Wait for the phone to reset, and press Power when prompted to Reboot system now
Update the OS:
NOTE: After a factory reset you should verify if new software versions are available for download. To do this:
- Open the apps drawer
- Launch Settings and scroll to System
- Tap About device
- Check if a new update is available for download, and if there is, follow the on-screen steps to install it
› See More: Samsung Galaxy A7: Master Reset and Update the OS
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