NOTE: For a guide on how to back up data on the Samsung device, visit this thread.

Restore Contacts from an SD Card Backup:

  1. Launch “Contacts”
  2. Tap “Menu” > “Settings”
  3. If necessary, tap “Contacts to display” and select “All contacts”
  4. Tap “Import / Export contacts”
  5. Tap “Import from SD Card” > “OK”

Restore Media Files from the SD Storage:

  1. Open the “Samsung” folder and launch “My Files”
  2. Tap “SD Card” > “Menu”
  3. Tap “Edit” and tick the boxes associated with the media files you want to restore
  4. Tap “Menu” > “Move”
  5. Select “Internal storage” and tap “Move here” or tap the folder name to restore the media files to a different location

Restore Media Files from a Windows PC:

  1. Connect the Samsung phone to your computer via USB
  2. Enable “Media device” / “File Transfer” at the prompt or from the “Notification” area
  3. Open the File Explorer on the computer
  4. Locate and copy the media file backups on the computer
  5. Transfer the backup files in the “Media” folder on the smartphone
  6. Once the transfer is done, eject the phone storage via system tray and safely disconnect the phone from the USB port

Restore Media Files from a Mac Computer:

  1. Connect the Samsung device to your computer via USB
  2. Enable “File Transfer” / “Media device” at the prompt or from the “Notification” area
  3. Open Kies on the Mac and go to “Back up / restore”
  4. Access the “Restore” tab and tick the boxes associated with “Music”, “Photos” and other media file types you want to restore
  5. Click “Restore” and follow the on-screen prompts to complete the process
  6. Once the process is done, drag the phone’s virtual drive from the desktop and drop it over the “trash can” icon to eject it
  7. You can safely disconnect the phone from the USB port


› See More: Samsung Galaxy S8 Active: Restore Contacts and Media Files